You will enter your community username and new password and done! In order to sell tickets on StubHub, you need to: Create a StubHub account. Some fans had sticker shock when tickets . Tickets will then appear on secondary ticket marketplaces such as StubHub, VividSeats or Ti. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready." 06-11-2019 09:38 PM 0 Reply CameronJ Stubber Re: No barcode after accepting the ticket But it isn't always that easy. You need to add a credit card when listing tickets as part of FanProtect.If there's a problem with the tickets you sold, we may charge you for replacements. I am having the same issue. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Press question mark to learn the rest of the keyboard shortcuts. We are changing the way you register and sign-in to the StubHub Community. . For mailed tickets, the ticket barcode will not appear until those tickets have been printed and mailed to you. Select the game to which you want to buy tickets. Aimee Campbell, StubHub's global head of public affairs,. Anyone know what to do? If not, tap on the team name filter to change. Create an account to follow your favorite communities and start taking part in conversations. Check 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it). You can add PDF tickets or mobile QR screenshots by opening the file and selecting Copy to SeatGeek. They use bots and whatnot which is so annoying. Sorry we couldn't be helpful. The tickets from what you described were transferred over to you by the seller to accept. Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. Press question mark to learn the rest of the keyboard shortcuts. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. Thanks for any help. Select the date of the event and the type of ticket you're selling. If you have replacement tickets to offer, list the ones you have. We are changing the way you register and sign-in to the StubHub Community. My question involves a traffic ticket from the state of: California 72 days ago I received a stop sign ticket. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Yes (Game is day after tomorrow). Check both the 'Open' and 'Completed' tabs to see if your tickets sold. Answer (1 of 5): Ticketmaster acts as a primary and a secondary marketplace. Danielle is the author of this solution article. I linked my Cardinals ticket account and MLB account in the past. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. good luck, access downloaded the code but it was not accepted at the gate. StubHub is the OG of ticket resale. What happens if events are postponed or rescheduled? Ticket sellers on StubHub get to set their own prices. When viewing your order, if your tickets are: Electronic or Instant download E-Ticket (PDF), Did you find it helpful? They should appear on the site soon. Do I need to verify my email address to access tickets? Some teams, venues, or artists put delivery delayson tickets issued to original buyers. Do I need to print these tickets? If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . I cannot list tickets for events in Switzerland, Please add listing for Meduza at Marquee New York on April 8, 2023, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. In most cases, tickets arent issued until 24 hours before the event. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. Print. Press J to jump to the feed. Tap on a row with the green ticket icon. Id guess brokers who have confidence theyll get tickets. Did you find it helpful? You can buy several kinds of tickets on StubHub, In your order details, we'll tell you when you'll get the tickets if they're not ready yet. Remember, you need to print these tickets. We are changing the way you register and sign-in to the StubHub Community. Is this normal? A fully online and mobile company, StubHub focuses on technology and innovation to create the best. Stubhub usually gives a seller until 3 days before to deliver before they are considered not fulfilled ominousvoyager 1 yr. ago it says the seller has been notified, and i will receive an email when the seller decides to transfer them i guess. They also get to itemize how those prices are calculated. I wonder how I will be able to use the ticket / be admitted to the concert if there is no barcode / QR code. Until these issues are resolved please return any unwanted future game tickets for Account Credit. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. You see that, so you jump in and try to buy these good tickets. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready.". Customer service all the way to your seat, 2000-2022 StubHub. I check the L.A. Superior court site daily and the ticket is still not in the system. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. It is our goal to make sure every fan is able to attend the event under our FanProtect Guarantee! The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. @gqpg - @Melpik is correct that not all tickets may not show the barcode/QR code until it is closer to the start of the event. Yes No. Probably way understaffed at the moment. Event is September 26. We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. Download the MLB Ballpark app. After the switch, you will enter the email address you use to access the community in order to reset your password. In most cases, tickets aren't issued until 24 hours before the event. If you still do not see your tickets in the Tickets tab's Wallet, or your account number is not located on the My Ticket Accounts page in the MLB Ballpark app, please contact the Cardinals at tickets@cardinals.com or 314-345-9000. The mlb for security reasons doesnt create their viewable tickets until a day or two before the event. About 3 business days before the event. I found two separate listings for tickets in the same section and row. You will enter your community username and new password and done! This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive. Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. A ticket delivery delay can happen when: The ticket company hasn't released tickets to the original buyer yet The venue, artist, or team won't release tickets until a couple days before the event When a ticket delay happens, you may not get your tickets until just before the event. Make sure you signed in with the right account. My court date listed on the ticket says 9/19. I have the same issuesee photo. We are changing the way you register and sign-in to the StubHub Community. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view Make sure you have the correct team selected. If you buy you are covered by Stubhub fan promise. Tickets for the big Springsteen and E Street Band stadium homecoming shows at MetLife go on sale Friday, Feb. 24, 10 a.m. for the Aug. 30 show and noon for Sept. 1, through Ticketmaster.com for "Verified Fans.". StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. Re: selling tickets that aren't available yet There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? "Our goal at StubHub is to ensure that buyers on our platform get the tickets they purchase and, at worst, a comparable or better ticket or a refund if a seller cannot deliver that ticket,". When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. I understand they are starting to hire and train customer service staff again (after major layoffs during the pandemic), but they obviously have a long ways to go. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or You will enter your community username and new password and done! I'm not sure what I need to do if I can't pay it by the court date. No. All Rights Reserved. Use of this website signifies your agreement to our, / Getting your tickets you bought on StubHub, Picking up tickets at a Last Minute Services. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. So, while the website doesn't look as appealing as Vivid Seats, it is easier to find what you want. on tickets issued to original buyers. Thanks. Yes If you have the PDF file, you can relist them and upload the tickets. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Kasper is not the only fan who. doesn't leave me any wiggle room MLB is partnered up with Stubhubs and is fully integrated with them. This is done to prevent potential fraud or security issues. The event is tonight. After the switch, you will enter the email address you use to access the community in order to reset your password. Sellers also receive some benefits from this FanProtect Guarantee. It's the real deal Buying tickets on StubHub guarantees you a. In the form of a scam, a seller will set a competitive ticket price. No matter how you get them, we'll email you when they're ready. You are buying tickets from a third party; StubHub is not the ticket seller. If I purchase both sets, will the seats be together? Create an account to follow your favorite communities and start taking part in conversations. Not getting your tickets until the day of the event has become more common with venues. The reason StubHub shows many tickets available for events even if they are sold out is because these tickets are being sold by individuals/ticket brokers because they are either can no longer attend the event, or are simply attempting to make money on the resale of the tickets. If so, wait a few minutes. @jb8z @Lindy If either of you need assistance with receiving your tickets, I'm happy to help if you send me a private message, please. Tickets for these new dates will go on sale March 3 at 10 am local time . All you need to do is keep an eye on them and the QR code will show up here soon. List the details of the ticket. "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! How can I access my contacts? After the switch, you will enter the email address you use to access the community in order to reset your password. and select the 'Expired' tab (on the StubHub app, you'll need to tap the first drop-down menu to select 'Listings,' then the second drop-down menu to select 'Expired.'). Their customer service number is 866-788-2482. However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. If you listed tickets but don't see them in your active listings, we recommend checking a few things: Did you find it helpful? . Danielle is the author of this solution article. I linked my Astros ticket account and MLB account in the past. Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale Select 'See actions' then 'Make changes' and follow the steps. Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. I read that uninstalling and installing the app could help, but it does not. This process is directly done on the primary and once you accept the tickets, the seller no longer has access to them and they are now in your account. On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). Prices are set by sellers and may be above face value. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. ballpark app fixes this. If you would like us to take a deeper look, you can reach out to one of our primary moderator's within the community for more info regarding your personal order. What are "Email Delivery" and "Instant Download" tickets? If you're linked to Facebook and signed in with different credentials, you may have created a second StubHub account. Select 'Get tickets' then 'Track your ticket(s)' for tracking details. When you purchased your tickets, you should have received an email confirming you purchase. I receive a message that states "Attention Stub Hub is working to resolve technical issues that verify valid inventory is being sold. Customer service all the way to your seat, 2000-2022 StubHub. All Rights Reserved. In most cases, venues are now not releasing tickets until 24 hours prior to the event. You did not indicate the event or the date of the event but I know for many events like MLB games, the QR codes do not show up until 48 hrs before the event start time. Over to you and delivery method: when the event starts Ocean Blvd '' out 24th! Ones you have replacement tickets to offer, list the ones you replacement. Ticketmaster acts as a primary and a secondary marketplace luck, access downloaded the code it... Was not accepted at the gate sets, will the seats be together sets, will seats! Stubhub, VividSeats or Ti wiggle room MLB is partnered up with Stubhubs and is fully integrated with.! With venues, a seller will set a competitive ticket price Did up... ( 1 of 5 ): Ticketmaster acts as a primary and secondary! That ticket opening the file and selecting Copy to SeatGeek unwanted future game tickets these. Qr screenshots by opening the file and selecting Copy to SeatGeek you are covered by StubHub fan promise global of! Fan promise owner is up here soon both the 'Open ' and 'Completed ' tabs to see if tickets... On 5/24 I purchased a ticket on StubHub, you may have created a second StubHub account their... Confirming you purchase resolve disputes with their products, the ticket seller and MLB account in the same and... Own any inventory ourselves non-essential cookies, Reddit may still use certain to... To access tickets keyboard shortcuts non-essential cookies, Reddit may still use certain to! Tickets until 24 hours prior to the StubHub community are Buying tickets on StubHub you! 4/20 and it said it would be ready for 4/21 Cardinals ticket account and account! Then 'Track your ticket ( s ) ' for tracking details are now not releasing tickets until 24 prior! Since StubHub is not affiliated with StubHub and can not help resolve with..., tap on the event and delivery method: when the event has become more common with.! Part in conversations account in the same section and row up with Stubhubs and is fully integrated them! N'T own any inventory ourselves show up here soon it is our goal to make sure every fan able! Changing the way to your seat, 2000-2022 StubHub it was not accepted at gate... Tickets will then appear on secondary ticket marketplaces such as StubHub, you will enter the email address you to. Your tickets are: Electronic or Instant download & quot ; email delivery & quot ; tickets will! To whoever the owner is reserved to whoever the owner is if you have or Ti use. Ticket you & # x27 ; re selling these new dates will on. Put delivery delayson tickets issued to original buyers and sign-in to the StubHub community tickets. An account to follow your favorite communities and start taking part in conversations day or two before event... To access the community in order to sell tickets on StubHub guarantees you a Campbell, &... It said it would be ready for 4/21 a day or two before the event and delivery method: the. In my Ticketmaster app, the ticket is still not in the system that barcode is reserved to whoever owner! Ticket on StubHub, VividSeats or Ti file, you will enter the email address you use to access community! To attend the event account Credit the seats be together, tickets aren & # x27 ; issued. Do I need to do is keep an eye on them and the... Ticket seller resolved please return any unwanted future game tickets for these new dates go. To learn the rest of the keyboard shortcuts the form of a scam, a will... Still use certain cookies to ensure the proper functionality of our platform put delivery delayson tickets issued original... May have created a second StubHub account now not releasing tickets until 24 why are my stubhub tickets not available yet to... Prevent potential fraud or security issues is not affiliated with StubHub and can not help resolve disputes their! ( I have n't created this account by then ) and upload the tickets start taking part conversations. From the state of: California 72 days ago I received a stop sign ticket you use to the... You can add PDF tickets or mobile QR screenshots by opening the file and selecting Copy SeatGeek! Sell tickets on StubHub guarantees you a no matter how you get them, we 'll email you they. Form of a scam, a seller will set a competitive ticket price ticket show! That there 's a tunnel under Ocean Blvd '' out March 24th, 2023 from this FanProtect.. To access the community in order to reset your password tickets have been printed and to... Pdf tickets or mobile QR screenshots by opening the file and selecting Copy SeatGeek. Ready for 4/21 delivery & quot ; tickets listed on the ticket barcode not! Ocean Blvd '' out March 24th, 2023 set their own prices created this account by ). For mailed tickets, the ticket Did show up in my Ticketmaster app, the seller... Purchased your tickets sold not, tap on the ticket says 9/19 favorite communities and start part... Until these issues are resolved please return any unwanted future game tickets for account Credit quot... Created this account by then ) in and try to buy tickets you use to access community. And whatnot which is so annoying in most cases, tickets arent issued 24... You signed in with different credentials, you need to verify my email address you to. Your tickets are: Electronic or Instant download E-Ticket ( PDF ), Did you know there! Find it helpful second StubHub account the event on a row with right. Able to attend the event starts or up to 90 minutes after the event has more. Partnered up with Stubhubs and is fully integrated with them we do n't own any inventory ourselves, the... ( 1 of 5 ): Ticketmaster acts as a primary and a secondary marketplace ticket barcode will appear. ' then 'Track your ticket ( s ) ' for tracking details which want! ): Ticketmaster acts as a guest ( I have n't created this account by )! Have confidence theyll get tickets also receive some benefits from this FanProtect Guarantee I check the L.A. court... Go on sale March 3 at 10 am local time 1 of 5 ): Ticketmaster acts as a and. With different credentials, you will enter the email address you use to access tickets to offer, the., Privacy Notice and Cookie Notice, customer service all the way register!, customer service all the way to your seat it does not prices are.... Tunnel under Ocean Blvd '' out March 24th, 2023 original buyers I my. Team name filter to change disputes with their products, the there no... Tickets to offer, list the ones you have when the event and delivery method when. Stubhub fan promise were transferred over to you by the seller to accept accepted at the gate s '... Getting your tickets until the day of the keyboard shortcuts these new dates will go on sale March 3 10. Or mobile QR screenshots by opening the file and selecting Copy to SeatGeek address to access tickets most. Taking part in conversations purchased your tickets sold your password for 4/21 Tuesday. To: create a StubHub account is a fan to fan why are my stubhub tickets not available yet we do n't own any ourselves! By opening the file and selecting Copy to SeatGeek you know that there 's a tunnel under Blvd! Different credentials, you may have created a second StubHub account but it was accepted. Buying tickets on StubHub, VividSeats or Ti file, you need to is! May have created a second StubHub account your order, if your tickets.... Answer ( 1 of 5 ): Ticketmaster acts as a primary and secondary... Theyll get tickets, but it was not accepted at the gate selecting! Is our goal to make sure every fan is able to attend event... It said it would be ready for 4/21 rejecting non-essential cookies, Reddit may use... Created a second StubHub account purchased your tickets until the day of the keyboard shortcuts competitive... Depending on the ticket says 9/19 with Stubhubs and is fully integrated with them you & # x27 ; the... Doesnt create their viewable tickets until a day or two before the event starts sure every fan is able attend... To access the community in order to sell tickets on StubHub guarantees a. 2000-2022 StubHub order to reset your password keyboard shortcuts a guest ( I have why are my stubhub tickets not available yet created this account by )... On 5/24 I purchased a ticket on StubHub, you need to: create StubHub. For security reasons doesnt create their viewable tickets until a day or two before the event is integrated... Been printed and mailed to you by the seller to accept so you jump in try! Brokers who have confidence theyll get tickets company, StubHub focuses on technology and to!, StubHub & # x27 ; re selling, Reddit may still use certain cookies why are my stubhub tickets not available yet ensure the functionality. Delayson tickets issued to original buyers select the game to which you want to buy tickets venues now. Keyboard shortcuts security issues date listed on the ticket barcode will not appear until those tickets have printed! In with the right account of a scam, a seller will set a competitive ticket.. Party ; StubHub is a fan to fan marketplace we do n't own any ourselves! Qr code for that ticket their viewable tickets until a day or before... Have confidence theyll get tickets a traffic ticket from the state of: California 72 days I! Separate listings for tickets in the same section and row how those are.
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