Acceptance of your proof of age is at the sole discretion of us, the retailer or the bus operator. For Mersey Ferries a separate boarding pass must be obtained on production of your Saveaway Ticket. 7. 10.7 All monies refunded to you shall be effected by way of bank transfer, BACS or refunded to the original debit or credit card used to purchase the Solo Ticket. 1.2 Please read these Terms carefully before purchasing your Saveaway Ticket from us. 8.4 In serious or repeat cases of Saveaway Ticket misuse or fraud, we reserve the right to commence legal proceedings if we deem it necessary. Which dates are covered by Solo Term Time Tickets? Your new MetroCard will be delivered to you by post, pre-loaded with your chosen Solo Term Time Ticket. I have looked at the Term Time Ticket and the dates dont meet my needs - what should I do? Contents. Liverpool Lime Street is currently closed to the public due to a security threat. 8. If the tag credit is exhausted alternative payment will be required at the full cash toll fare. Law and Jurisdiction These Terms, and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims), shall be governed by English law. Can be used at any time, on any day (excpet off-peak, term time or student year tickets). We will write to you to let you know that we are going to stop providing the service, at least 14 days in advance of stopping the services and will refund any sums you have paid into your Account. The Fair Processing Notice in respect of the Concessionary Fast Tag Scheme which details how your data is handled can be found on our website using the following link;https://www.merseytravel.gov.uk/Documents/Customer%20Delivery%20Fair%20Processing%20Notice%20-%20Concessionary%20Fast%20Tag.pdf. 14. 5.4 Use of a Solo Ticket (whether a paper ticket or contained on a Merseytravel Smartcard or Apprentice Travelcard) is only permitted by the person who initially uses the Solo Ticket for the journey (the Ticketholder). 1.2 Please read these Terms carefully before purchasing your My Ticket from us. It is the Account Holders responsibility to ensure payments are successfully taken. Severability 14.1 If any provision in these Terms is found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability will not affect the other provisions in these Terms which shall remain in full force and effect. Solo Tickets: 2. The Disabled Person's Travel Pass for Merseyside residents is valid on local buses within the Merseyside boundary, on the Merseyrail network (City, Wirral and Northern lines within Merseyside and as far as Chester, Ellesmere Port and Ormskirk) and on the Mersey Ferries for single river crossings (not River Explorer or Special Cruises) plus local bus services anywhere in England (not Scotland or Wales). Your ticket activates on the day you first use it. merseytravel fast tag login deadly premonition 2 enemies lewis and clark called it the seal river codycross . Term Time Ticket dates are agreed with all Local Education Authorities across Merseyside. Trio tickets are valid on buses, trains and Mersey Ferries* in your chosen zones or areas across Merseyside. Nothing in these Terms will affect these legal rights. You may continue to use a Solo Young Person Term Time Ticket until the end of the academic year in which you are 19 years old. It is the Account Holders responsibility to ensure payments are successfully taken. Any use of the Solo Ticket by anyone other than the Ticketholder shall constitute a misuse of the Solo Ticket and is subject to any sanctions referred to in clause 8 below. Entire AgreementThese Terms (together with any documents or other items referred to in them) constitute the entire agreement and understanding between us and you in respect of the matters dealt with in it and supersedes, cancels and nullifies any previous terms between us and you in relation to such matters. You cannot use the pass on coach excursions, special bus services, excursions, National Express or Merseylink. 10.6 Refunds for partially used Solo Tickets are calculated on a pro rata basis, taking in to account the amount of the Solo Ticket used. Simply complete the 4-step process, select your chosen ticket and pay by debit orcredit card. There is a 1 activation charge when you buy your new smartcard. Any dispute or claim arising out of or in connection with these Terms (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of England and Wales. You should receive your ticket within seven days. They may be bought as tickets valid for: 4.2.1 one week (Solo Young Person Weekly Ticket) which can be added straight to your Merseytravel Smartcard and will be valid from the day you first use or activateit; 4.2.2 four weeks (Solo Young Person 4 Weekly Ticket) which can be added straight to your Merseytravel Smartcard and will be valid from the day you activate it; and. Please emailsmart@merseytravel.gov.ukwith the followingdetails:-. Tickets purchased online will be refunded back to the credit or debit card on which the original payment was made; and 8.4.3 a valid receipt is submitted to us with the request for a refund. If you have aMetroCardyou can now buy and renew your ticket online. 8.6 Photographs and photocopies of a Solo Ticket, payment receipts or email confirmations of your purchase without the Solo Ticket shall not constitute a valid ticket for travel. 4.2 Young Persons Solo Tickets are for persons aged 5 to 18. (h) Any images of the Fast Tag we may provide are for illustrative purposes only. (d) Merseytravel is responsible for making good any damage to your property directly caused by us under this Agreement which arises from our default or negligence; however Merseytravel accepts no liability for any loss or damage to property howsoever arising from the use of the Fast Tag unless the loss or damage is caused by the default of negligence of Merseytravel. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. Merseytravel reserve the right to refuse travel on an incorrect, blocked or duplicate VRN and the appropriate toll fee will need to be paid by other means such as cash or debit/credit card. (b) We accept payment with all major Debit/Credit Cards (excluding Amex). If you do not receive your ticket within seven days please email. Please visit a Merseytravel Centre where a member of staff will check and, if your card is found to be faulty, replace yourcard forfree. We will write to you to let you know that we are going to stop providing the Fast Tag scheme. (c) You will not have to pay for Merseytravel to repair or fix a defect with the Account or Fast Tag under this clause, unless arising from a breach of the clauses of this Agreement on the part of the Account Holder or User(s) or a failure to fit the Fast Tag correctly in accordance with Clause 2(j). We are unable to transfer or assign the concession Account to another person or third party. The relevant reasons are:(i) we have told you about an upcoming change to the services or these terms which you do not agree to;(ii) we have told you about an error in the price or description of the Fast Tag you have ordered and you do not wish to proceed;(iii) there may be significantly delays because of events outside our control;(iv) we suspend the services for technical reasons, or notify you are going to suspend them for technical reasons, in each case for a period of more than 7 days; or(v) you have a legal right to end the contract because of something we have done wrong(c) Unless you have a right to end the contract immediately as above, the contract will not end until 28 days after the day on which you contact us. If an automatic lane is used the Fast Tag will not work and you must pay the correct cash toll fare rate. Upon registering a vehicle to the Account, the VRN will be checked against DVLA Open Source data to establish the Vehicle Classification. One of the benefits of buying your Solo Term Time Ticket online is that we can hotlist your ticket so that no one else can use it. You may still be asked to prove your identity by retailers or revenue protection staff. (d) In the event a payment is unsuccessful, your Account will not be topped up which may result in your Account having insufficient funds. Find your ticket when you answer a few questions about you and your journey, (you must first register an account and card number on, Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging. 13.3 No waiver by us of any of these Terms will be effective unless it is expressly stated to be a waiver and is communicated to you in writing. This clause 9 also applies to accidental destruction of a Trio Ticket. Please make sure that you read the Terms and Conditions below before buying and using your Solo Term Time Ticket. 3.2 Your Solo Ticket is not valid for use on: 3.2.1 one-off special event services, unless otherwise agreed by the participating busoperators; 3.2.2 private bus services or coaches; or. Merseytravel will charge a reasonable fee for any damaged, defaced or un-returned tag. Solo Young Person Tickets, Solo Term Time Tickets and Merseyrail Only Rail Pass . 3. We recommend that you check with your school, college, academy or university to make sure that the term time dates for which the Solo Term Time Ticket will be valid are suitable for your journeys. Within these areas the Railpass is valid on all local train services of participating operators. This agreement should be read in conjunction with the information contained within the Application pack/welcome pack. You can also visit a Merseytravel Centre from early August to buy your ticket. If the T-FLOW balance is of credit is exhausted alternative payment will be required. 14.2 A waiver by us of any default will not constitute a waiver of any subsequent default. 1.3. Who should I contact with any queries? If this information changes, for any reason, you must notify us immediately.Please be advised that we may use agencies to verify and confirm your identity and residence. One, Three or Five Day Bundle, Weekly & 4-WeeklyOnline or at a Merseytravel Centre or PayPoint retailer. We may transfer our rights and obligations to another organisation if required (such as a requirement due to a change in law or governance) however we will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the Agreement. Your card will be hotlisted and to apply for a replacement card visit your nearestMerseytravel Centre. English Deutsch Franais Espaol Portugus Italiano Romn Nederlands Latina Dansk Svenska Norsk Magyar Bahasa Indonesia Trke Suomi Latvian Lithuanian esk . (d) It is the Account Holders responsibility to register the correct VRN on the Account and notify Merseytravel immediately if they sell that vehicle or it is stolen. 5. If you find that your journey will take you outside your chosen tickets zone or area, simply pay the normal fare for the extra part of your journey before the journey begins. AnnualAnytime, any day and starts on the day you buy it. 2.2 If you have questions in relation to these Terms or the Solo Ticket scheme, please contact us by emailing us on smart@merseytravel.com, writing to us at Merseytravel, PO Box 1976, Liverpool, L69 3HN, or by calling us on 0151 330 1000. 6. EN. You will be able to see which tickets are held on your card and when they will expire. You will need to have your card checked to ensure there isnt a problem with it. Any use of the Saveaway Ticket by anyone other than the Ticketholder shall constitute a misuse of the Saveaway Ticket and is subject to any sanctions referred to in clause 8 below. Terms and Conditions of Use1.1 These terms and conditions of use (Terms) (together with any documents or other items referred to in them) tell you how you may use your Saveaway Ticket issued by Merseytravel (we or us) when using bus, train and Mersey Ferries cross river services in and around Merseyside. Failure to notify us on completion of an apprenticeship shall constitute a misuse of the Apprentice Railpass and will be subject to any sanctions referred to in clause 8 below. Once the termendsplease keep hold of your MetroCard, you can then renew your Term Time Ticket online later in the year. My Tickets are non-transferable and are not intended to be used by anyone other than the Ticketholder during the period of its validity. Privacy PolicyThe personal data you provide us in relation to the Saveaway Tickets and on the Merseytravel Website is subject to our Privacy Policy. 6. In processing your Application and operating your Account Merseytravel will take all reasonable measures to ensure the services are carried out with reasonable skill and care. Acceptance of your proof of age is at the sole discretion of us, the retailer or the bus operator. You can purchase your Trio ticket from a wide range of retail outlets including any staffed Merseyrail booking office. At a Merseytravel Centre from early August to buy your Ticket Source data to establish the vehicle.... Credit is exhausted alternative payment will be delivered to you by post, pre-loaded with your chosen zones areas! Pay the correct cash toll fare retail outlets including any staffed Merseyrail booking office will be checked against Open. Will be able to see which Tickets are held on your card and when they will expire, or. 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