If you've cruised before you probably have a favorite cruise line. Royal Caribbean assumes no liability for guest drones that may be confiscated by local authorities for violating local laws or for any accident or injury resulting from a guest drone flight. Although our practice is to issue a future cruise credit automatically, you may instead submit your request for a refund by contacting us. Tourists will be permitted to visit this group of countries for up to a total of 90 days in any 180-day period. Please note that your booking will be re-priced in-line with the up-to-date business and price rules and a new confirmation invoice will be issued. Even though we advised Guest Services during the cruise that our flight was not until 3:45pm, we were still assigned to disembarkation Group 2. If you are planning something on your own, not sure. biking2water . 4:30 PM. Zero Proof Drink Package (Premium Non-Alcoholic Drink Package), 13 -17 years old (Europe, Asia, Australia), Recovering alcoholic or medical issue that does not allow guests to consume alcohol. As such, we remind you to check with your physician at least 4 to 6 weeks before sailing to make sure you are up to date with any required immunizations or vaccines you may need to ensure you will be permitted to visit each of the exciting destinations and tours on your itinerary. Were not just another internet upstart; our seasoned team has gained the trust and business of thousands of satisfied cruise and land vacation customers from all over the country since 1995. If a guest books their cruise withAll Includedpackage pricing and would like to upgrade their Basic Wi-Fito Premium Wi-Fi, they may do so via our Cruise Planner platform once their booking is within final payment they may do so by logging intohttp://www.celebrity.com/bookedup to two days before sailing departure. What if I dont see all of my photos when I get home? Air transportation to/from Quito, Ecuador, and to Quito/from Peru. The WellMassage 4D is the table used to perform the Zero Gravity Immersion Massage. The cruise line really wants to fill those last few staterooms and sometimes will offer them at a discount cruise price in exchange for you giving up your right to a full selection of cabin categories or deck locations. The night before disembarkation can be a hectic one. Can more than one guest check in at a time on the Celebrity Cruises app? Celebrity Cruisesmay deny boarding to affected guests who are unable to provide a valid ESTA during ship check-in formalities. On the other hand, they can attend the ceremony, and then disembark before the cruise sets sail. Your holiday begins with a two-night hotel stay in Siem Reap, complete with a tour of Angkor Wat, the world's largest religious monument. If its been a while since your last cruise vacation, you might need a refresher on what you can do on embarkation day that can benefit you for your entire cruise, from special offers at the spa and little known dining tips to ways make vacation even more fun for the kids. 3. Embarkation day for your cruise vacation is an exciting day. if one guest chooses to upgrade to the Premium Drink Package, ALL guests of legal drinking age in the stateroom must upgrade) This policy applies to packages purchased pre-cruise and onboard. can we disembark at 1am? Be sophisticated. Images purchased from the private studio, onboard Royal Caribbean and Celebrity ships, are not available for downloading from the Cloud at this time. The Spa on Celebrity features spa packages that give our guests the freedom to create their own Signature Spa Service experiences at a discounted price. Started June 21, 2021, By Security Officers receive specialized training. Clickhereto check the validity of your passport under these rules. Yes. Formal Night gets a modern reboot. A fun way to celebrate this is at a sail away party, where you can order a glass of champagne to celebrate the start of your cruise and mingle with other guests who will be on board with you during the cruise. However, their rate is significantly below the rate of crime on land. Forward vs. Aft of a Ship: Whats the Difference? Started August 27, 2021, By During luggage security screening, prohibited items or items believed to be prohibited are inspected by our Security Team onboard. 1. Please note that accessible transportation may be limited or not available outside the United States. Pick a disembarkation time and stick to it- no one . Our Cruise With Confidence program will apply to all existing and new bookings made prior to January 31, 2021. CC Help Jenn Will I be able to buy individual photos, packages or both? Simply present your SeaPass Card to the bar staff when ordering your beverage. Apex launched in March 2020, but the pandemic meant it all had to be done virtually, her first sailings were postponed and she finally set sail in summer 2021. Embarkation day is the first day of your cruise. Some guests even choose to laminate their baggage tags. You can also pre-purchase packages from the Celebrity PCP platform, by logging into Already Booked on the Celebrity website and purchasing your package, under the Internet and Photo section. Flammable Liquids and Explosives, including lighter fluid and fireworks. [CDATA[ The Retreat guests can dine in Luminae for lunch on embarkation day as well. The most important thing for you to know is that the Galapagos Islands must be seen as a whole destination rather than where they will be in the morning versus the afternoon. Ex. Say goodbye to Formal Night, and hello to Evening Chic. For additional passport informationlook here. What Is Not Included In The 7-Night Cruise Itineraries? On top of that, you're likely to see a slew of hand sanitizer dispensers onboard, as well as signage in public areas reminding you to keep your distance from passengers not in your travel party. Can I transfer my reservation to a travel agent if I purchased my cruise directly from Celebrity Cruises? We are sorry to hear that you are missing a personal item. :o. What services are available in The Retreat Sundeck? If a prohibited item is confiscated, during the luggage inspection process, a Prohibited Items Receipt will be placed within the luggage. What specialty treatments are available at The Spa? They also give instructions about what to do IE fill out the customs form etc. How much do Specialty Dining Covers cost? The Casino beverage package is essentially the Standard beverage package but limited to the casino only with a few minor changes. Are Drink Packages available on all sailings? Purchases in excess of $100 will generate additional holds. The process went quickly, given the ship's reduced capacity, and despite the fact that two passengers tested positive for COVID-19 during the voyage, the process for leaving the ship this time was no different than how it has been on any other sailing I've done. Ive just booked our first Celebrity Cruise on Beyond in July. Guests may bring a reasonable amount of clothing and personal effects on board the vessels. Disembarkation, similarly, is the last day of your cruise, when you disembark from the ship, whether youre staying an extra day in port or catching a flight back home. Disembarkation times are staggered and based on cabin positions/class. Only a 30-minute train ride from Tokyo, Yokohama is a fantastic embarkation point for cruises around Japan and Asia. To open a line a credit, call Fortunes Casino at 18664617170 or email us at fortunescasinocredit@celebrity.com. You will have a fulfilling and memorable experience regardless of the loop you select. Disembarkation. To see a complete list of available destinations,click here. For Celebrity Cruisesand parent company, Royal Caribbean Cruises Ltd, the safety of our guests and crew has always been our highest priority. . If you live in the U.S., you will also need the original copy of your Alien Registration Card (ARC or "Green Card") and any other documentation the countries on your itinerary require due to your alien status. flights depart at 4:45am. Teens must wear lightweight, loose clothing or swimwear for all services. We believe those Crystal guests will receive back their deposits regardless, but we want to give them added assurance. Get started with our Home Port widget by clicking on your home port below. Eden, Australia. We also provide assistance to guests who are blind. Make sure you arrive with the proper documents in hand, like a passport (if you need one for your cruise). Re-Set Breathing Classes A form of active meditation, this lung workout is designed to provide immediate relief Any partially consumed portion of the package will be charged at full price. On the Millennium sailing, Barbados required us to book tours through the ship, while Aruba and Curacao said we didn't need to book tours at all. There will be times that this five hours gives you a ton of extra time. We will work with you to find a seat on the next available flight, on a regularly scheduled airline, and in the same class of service to the ship. Toggle navigation what happened to beth williamson Celebrity CSR said No! Choose from the best cruise lines in the world including Carnival, Princess, Royal Caribbean, Norwegian, Holland America, Celebrity, Crystal, Azamara, Oceania, Viking, Avalon, and Disney. Therefore, guest(s) must provide the scooter dimensions (Length x Width x Height) and Weight toshorexaccess@celebrity.com. All you need to do is scan your keycard as you exit the ship. Infants must be at least 6 months old as of the first day of the cruise/Cruisetour. Want to get an early start on your cruise plans? So now is a great time to be among the relatively few to visit this extraordinary destination. . Its a great value option for staying connected while youre on vacation, but please note that you wont be able to email large files, share photos or videos on social media, use streaming apps, or make video calls. Also research whether your health insurance will cover the cost. We are in a sky suite. Once signed into your Guest Account, your Captains Club number, Tier and Club Points will be displayed. Can I bring my own assistive devices with me? For more information on Special Groups (requirements for U.S. and Canadian children, groups of children, U.S. Military), please visitwww.cbp.gov/travel. I have done this quite a few times over the years. Celebrity's Captain's Club program offers reciprocity with Royal Caribbean's Crown & Anchor program and Azamara's Le Club Voyage program. For Bookings made after this time our original Best Price Guarantee terms will apply. Since we have too much luggage, would prefer not to use self-disembarkation. Toll-free telephone: 1-800-579-2406 customerservice@royalmp.com. What Protection Is Provided When I Purchase Flights Through Flights By Celebrity? However, if you can wait until the next night, you could benefit. If requested in advance, we can arrange for accessible transportation to transfer guests between the airport and the pier. In addition, the land portion of these vacations, including Quito and Galapagos in Ecuador, as well as Lima, Cuzco and Machu Picchu in Peru are not suited to persons who are wheelchair users. Copyright Cruise Blog Media LLC 2023. Automatic daily gratuities may be adjusted at the guests discretion onboard at Guest Relations. . During a Galapagos journey, guests will need to ascend or descend steps into a motor coach, use stairs, walk and/or climb over uneven ground for extended distances and get on and off inflatable Zodiac tenders. All Included is a pricing strategy that includes three amenities (Tips, Basic Wi-Fi and Classic Drink Package) in your cruise fare. Alongside more than 100,000 crew, CLIA confirmed that 50 passengers remain at sea on five cruise ships - Celebrity Eclipse, Costa Deliziosa, Queen Mary 2, Caribbean Princess and Coral Princess . Extend Your Stay cruisers may remain in their cabins until 9:00 a.m., at which time they must leave the ship with all their belongings (U.S. Federal Regulation requirement). The following is a list of activities for the Fitness Center: Celebrity Apex departs on a seven-night sailing on 25th November 2023 from Fort Lauderdale, calling into Key West, Belize and Grand Cayman. The ships do not have elevators or accessible staterooms. I have a question or concern regarding a purchase made during my sailing. For guests wishing to make a significant amendment to their booking outside of 69 days from departure, such as changing the ship, sail date, flights or brand, please note that a booking transfer fee is applicable. Bookings may only be transferred to a Travel Agent up until 30 days from creation if the request is made outside of Final Payment period and the booking is not paid in full. Travel delays or quarantines due to COVID-19 may result in . Yes. Can we get off the ship faster if we carry our own luggage off the morning we arrive in San Juan? These visa fees include a small processing charge by the local representative. Learn more about ourcruise drink and beverage packages here. window.__mirage2 = {petok:"Ocor7JJuFw3mbJicfpqMLiX0TtPd88CPyGlpisl9eso-31536000-0"}; How much does the Celebrity Cruises app cost? Can I use promotional OBC (On-Board Credit) for pre-cruise purchases for The Spa? our office. Miami Beach, FL 33139 Yes, Captain's Club specialty dining coupons are still valid. Another way to avoid lines on embarkation day is to book The Retreat, which comes with priority check-in and a host of other benefits that will make your vacation unforgettable. Are charter sailings include in the newAll Includedpricing? For additional passport informationlook here, Sea Travel (for U.S. and Canadian citizens only). As for the show? we have found self disembarking to be stressful. How do I get Club Points that have not posted to my Captains Club membership? Bangkok City is located in the country's center, near Gulf of Thailand, covering Chao Phraya River's both banks. This gets your children comfortable in the space while having you there. Someone definitely did NOT stop by the martini bar that night for a farewell drink;). No, only AquaClass guests receive complimentary access. 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