", "Flight delayed by one hour Gate not announced as indicated on flight board When announced only gave about one half hour to make it to gate and board", "BA took us onboard, flew us 40 minutes into Frankfurt and they decided there was a mechanical problem and returned back into Heathrow. We use the latest and greatest technology available to provide the best possible web experience.Please enable JavaScript in your browser settings to continue. Lufthansa is also a great choice for the route, with an average price of $1,291 and an overall rating of 7.8. It was very upsetting not knowing when she going to arrive in Denver. The food was much better than the United flight, and really, it was almost too much. We went from being in an almost empty cabin to being basically sat in the middle of an Orthodox Jewish kindergarten. I was in line for almost 25 mins waiting to use the self-serve system. The cabin was clean and in generally in good condition. Get a File Reference Number from the Baggage Service Center. The time waiting was so long I could not board the flight and had to rebook to the next possible flight. ", "Landed very late in Chicago and lost our connection to home. If it is damaged in transit, we will help you repair it under many circumstances. Flight was delayed from Sydney to Bali, which caused me to miss my pick up. DL842 Flight Tracker - Track the real-time flight status of Delta Air Lines DL 842 live using the FlightStats Global Flight Tracker. ", "The red wine was good and the crew made sure that we were well hydrated. ", "The comfort of the flight and entertainment. Not that old. The food was not so great. ", "Nice attention and good food. We got premium noise-canceling headsets, water, and a little care kit including an eye mask and earplugs and a pen to fill out your travel documents. They had 20 crew members. Friendly staff", "We liked the personalized tv screens on the back of each chair that allowed us to watch free movies. ", "The entertainment system for the full plane was not working. ", "Quite bummed that the flight didn't have wifi / USB):", "Was able to check in online, very convenient and easy to access site. ", "Very attentive crew. Oh, and the vegetarian breakfast was unfortunately poor as well. Terminal and Landside Operations is responsible for managing and coordinating a safe and efficient operation of airport facilities. Complete the online claim form, giving us details on your itinerary and property. ", "And i got it 2 days later. People talking loudly in the bar late into the night, which made it even harder to sleep. Just be prepared. ", "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern. In addition, the flight was delayed by 1 full hour and when we arrived in Vienna our luggage (and the luggage of many other passengers) had not been sent with us. ", "no tv and long flight. For your return ticket, we recommend flying on a Saturday and avoiding Mondays for the best deals. Salt Lake City International Airport (SLC) served over 26.8 million passengers in 2019, with around 370 daily commercial departures. When the person in front of you reclines his/her seat, you feel like you're in a tunnel with the seat back just inches from your face. Creepy", "Flight okay and staff attentive. ", "Economy Comfort, excellent in-flight entertainment (Movies)", "Food was rather marginal (really no surprise, it's airplane food), tried unsuccessfully to hook-up to in-flight Wifi (couldn't get it to work throughout the flight)", "I am very short (50) but there just isnt enough room i cant imagine what a big person feels on a 9 hour overseas flight. We waited without information in the airport for over 6 hours and then were told to exit after which it took another 3 to 4 hours to get out of the airport. Lousy food. Luggage Carts No one told us anything till after an hour", "It's a rather short flight. They served delicious meals, snacks, and water. ", "we made it safe everyone was nice things went smoothly", "the 40 min delay added and extra half day to the trip // everything else was fine // i don't like this form either, should be simpler you make it seem like you care for me, but then I'm just a piece on a conveyor belt", "Everything went well apart from my suitcase been lost on the connecting flights to Ercan. The recline of the seats was impecible. Neck cushions on chair arent adjustable and not comfortable. ", "My luggage was misplaced, but I got it delivered to my house by Wednesday evening. ", "Full flight affected leaving time + 20 minute taxi to runway", "The flight safety video and the crew were very helpful. ", "Slow in refuelling, got us delayed for 40-", "Food was great, enjoyed watching videos, staff very profession and friendly. Ended up sitting apart. See if your flight has been delayed or cancelled and track the live position on a map. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. SLC is the fifth-biggest hub for Delta Air Lines, accounting for approximately 70% of the airport's operations. I could have gotten to a near city several hours after but on the same day, but the mediocrecy of this employes did not allow me to get there until the next day at 7 am. they did not seem too happy. The food was TERRIBLE. Sky priority bagging doesn't matter. They then wanted to charge me 500 euros for a replacement flight, in the end Kayak online got me on the same flight for less than 100 euros. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy. ", "The flight change the gate number immediately so I missed my flight", "The food was okay. ", "Plane is super old and outdated. I became so uncomfortable I became nauseous. All rights reserved. Most passengers seemed to have multiple bags to check. 2 months and they can find my baggage and without compensation, i got my medicines in that bag and they only said "we are sorry". a baggage service agent/office. We booked the flight originally based on the shorter layover of an hour and a half. KAYAKs flight Price Forecast tool uses historical data to determine whether the price for a flight to Salt Lake City is likely to change within 7 days, so travelers know whether to wait or book now. We waited at the Airport for the luggage to arrive. No inflight service. Lunch was served but no snacks later as is usual on an almost 4 hr flight. Plus use our free tools to find new customers. There was poor communication from the staff at the airport and no compensation from Lufthansa. At least overall, we only arrived half an hour late. ", "So out flight from Heathrow to Frankfurt arrived late at the Heathrow airport and, reportedly in a hurry to let us take off, they chose to inconvenience us further by not loading all our luggage. So we were stuck in the lobby for hours until ticket agents arrived at 4 am. Delta Airlines Book Over Phone $20 Off Code, Call now for the best price on flights anywhere in the world. Shortly after take-off, our calm and comfortable more or less empty section of the aircraft was colonised by an extended family of Orthodox Jews in a kind of airborne West Bank situation. Baggage: Click here (does not accept phone calls) Curbside check-in: No Ticketing: Cash is not accepted, Credit Card only. Almost didn't make the flight. We were 50 minutes late leaving. Captain explained the route which is nice. The luggage didn't make it. Knowing that the highest source of viruses are the tray tables and the pockets in front I would expect attention to be focused on those- it not only impacts the health of the traveler but more important that of the crew. The city and airline . caused me all sorts of problems . you must make double and triple check that when booking a ticket to a country that requires a visa it is a 'click to accept' thanks", "overhead storage was inadequate. Because of this I couldn't sleep it was kinda miserable not gonna lie. I get the federal government says they can't charge them for two seats but I should not have to share the seat I, Cheap Airline Ticketss Flight Finder makes booking your Airline Reservation flights easy. PLEASE LET THE VIRGIN COMPANY KNOW THIS FACT. Bummer. Cons: "Baby stroller was sent to baggage claim. Project: New Baggage Handling System. Almost every one of the 10 or so people in front of me had problems with the system and had to call over a staff member to help. This is not all. ", "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to. KAYAKs flight Price Forecast tool uses historical data to determine whether the price for a flight to Frankfurt am Main from Salt Lake City is likely to change within 7 days, so travelers know whether to wait or book now. There was not another flight for 8 hrs!!! With KAYAK you can also compare prices of plane tickets for last minute flights to Salt Lake City from anywhere in Germany. It would have been so much quicker to have the 'old style' way of having check-in staff receiving bags! It was very tasty and enjoyable. ", "No proper food service. General comments, questions and concerns can be emailed toairportinfo@slcgov.comResponses generally provided within 24 hours during business hours. Foursquare 2023 Lovingly made in NYC, CHI, SEA & LA. Delta Air Lines Airlines Airline Ticket Agencies (801) 487-4176 1992 S Texas St Salt Lake City, UT 84108 3. ", "luggage never made it to Boston? Nor will they move you to another flight even wen requested", "The speed of boarding, then the frequency of service. We'd paid for business class all the way, but only got it on the interseas portions of our flights. When -- and ONLY when -- we pointed out that we'd actually booked directly through Condor and Kayak had only served as the intermediary, they gave us a direct line to call. ", "Only 3 movies available on the entertainment system. ", "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler. Sneaky. Next 20-Minute Bag Guarantee ", "I liked the food, the crew, the service", "The seats we were assigned ( we are two we'll feed person's and the seats are toooo narrow", "I leave my jacket in the hanger when I get off the airplane I realized that they didnt gave it to me. ", "Food is good; service is good. The food was absolutely amazing. But the process flowed very smoothly", "Wide sits, great food, very organized. Business class was oversold as a result, and boarding was delayed for an hour while they waited for enough BC passengers to accept 800 euros for the downgrade to economy plus. Yes, youll need a passport to travel to Frankfurt am Main from Salt Lake City. I will never fly with KLM. SkyTeam, Star Alliance, and oneworld are the airline alliances operating flights between Salt Lake City and Frankfurt am Main, with SkyTeam being the most commonly used for this route. By far most friendly staff and excellent service. I did not enjoy the food. Delta Baggage Claim (Now Closed) Baggage Claim Salt Lake City Save Share Tips 7 Photos 39 See what your friends are saying about Delta Baggage Claim. ", "late boarding while standing around waiting for pilot to ararive", "The food was surprising good, especially the Japanese meal. An official website of the United States government. ", "Much more civilised for the same cost (or less) as the budget carriers. Movies, games, moving map. I don't mind storing a bag under the seat but there's more stuff taking up legroom so it's hard to get the feet comfortable which is important for those longer flights. It took,me some time to convince my fellow passengers that the loss of the APU was not a safety-of-flight issue. Quantities and variety were also good. The flight itself was fine. Cabin crew not particularly friendly. e.g. Itineraries that include codeshare flights are eligible as long as the final leg is marketed and operated by Delta Air Lines or a Delta . ", "I enjoyed the meal service, drinks and entertainment. Airport baggage service offices Find the phone number for Alaska Airlines local station agents in the tables below. ", "The flight on time. THE WORST I HAVE EXPERIENCED. ", "The flight was delayed from Athens by 1.5 hours. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. When we landed no info was given. egybknt minden rendbe volt. The boarding, for such a large flight, was pretty smooth. Note: The distance from security to the gate is approximately 3/4 mile. Screening at certain airports is performed by private companies and not TSA. The seats were very narrow and it was impossible to fit on there. ", "Crew was very nice. Federal government websites often end in .gov or .mil. ", "There was no amenities pack given in Premium economy. Boarding was efficient and we departed and arrived early. ", "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles. If you are unable to reach a local station agent at the listed number above, please contact our system-wide Baggage Support office for general assistance at 1-877-815-8253, open daily between 6:00 am - 10:00 pm (PT). Plus, I paid a $90 upgrade and just moved up two rows in the same section. This was our 1st trip, so we felt stupid about everything after the flight was cancelled. The flight attendants took great "care" of us. Delayed or damaged baggage Back to top The most searched flights to Salt Lake City by KAYAK users. As the flight was short there was no meal service or entertainment. I was very happy with Turkish airlines. ", "Delta.ticket countergate agents.flight attendants.pilotsamazing customer service with a smile! Executive Flight Specialties, We also service other areas in the world for jet charter services and private jets like: Trenton New Jersey Helsinki Finland Oakland Lansing Pensacola Ho Chi Minh City Vietnam Ontario Grand Rapids Pan. Boarding was fluent and easy. Very thoughtful and much appreciated. ", "Having to pay for internet if you want to use it. We were asking for updates and nobody knew anything. I get the federal government says they can't charge them for, From Business: ClassG offers a listing service that not only shows you aircraft for sale, but is built with the latest technology and information to help you make a better,, From Business: Taking off to where you want to go has never been this easy. The boarding process was a mess. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Salt Lake City. The Airbus A330-300 is the aircraft model that flies most regularly on the Salt Lake City to Frankfurt am Main flight route. Food was terrible. The old 747 just didn't meet expectations. Delta Airlines lost baggage: 800-325-8224 United Airlines lost baggage: 1-800-335-2247 Southwest Airlines lost baggage: 1-888-202-1024 Air Canada lost baggage: 1 888 689-2247 Alaska airlines lost baggage: 1-877-815-8253 Frontier Airlines lost baggage: (801) 401-9000 Much smaller than the other economy seats because the tray table and video screen were in the armrests. Checked baggage will be accepted during ticket counter hours only and no more than 4 hours prior to flight departure. The pilot power cycled the aircraft numerous times, which is normal to reset the various systems, but this made many passengers nervous. Overall a very pleasant experience! Lots of food and good entertainment. Contact TSA for additional information about filing a claim. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. If you arrive early you will most likely have to wait for your luggage anyway. The last departure to Frankfurt am Main leaves Salt Lake City at 10:10 pm. ", "Selection of entertainment good but touch screen very unresponsive. Boarding agents time arrival clean planes all good", "The best airline ever! To me, a simple glass of water should not be too much to ask. ", "We sat in the back of the plane, so when we were served food and drinks, they had run out of items by the time they got to us. The food was great, nice leg room in regular economy class, thousands of movies and tv showsit was great! ", "Sat closer to water closet. ", "Staff pleasant and courteous fine meal and beverages! TV screen is not good quality, with the old controls on a handset. ", "The food because of coronavirus the service was scaled back", "Boarding I was with my family but they didnt give me the seats in one row my kids some where else my wife was in another seat and I was also so far from everyone That was not fair", "Plenty of movies/shows to watch. ", "Tv screen didnt work very well. Good crew. Best time to beat the crowds with an average, Compare multiple travel sites with one search, Save money when you bundle your flight + hotel, Enter your preferred departure airport and travel dates, Scores according to KAYAK customer reviews, "Great service and comfortable ride excellent staff", "The service on Virgin Australia is quite poor. Seats comfort on Boeing Jets. I was put up in a great hotel with good free food and caught another flight the next morning. ", "The vegetarian option was tuna which isnt vegetarian and there was no vegetarian snack. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. They also didnt make an announcement about our flight being late. We grabbed 12A and 12B (should've gone for 10A and 10B when the choice was there) as knees started to hurt. ", "The crew was spectacular. ", "accommodating and friendly staff food and drinks were good -I had a layover that was boarding before we had reached the terminal and the staff let me know and guided me about how to get to the other flight and let the other flight crew know so I wouldn't lose my flight. ", "Heathrow connecting gate announced only shortly before flight, thousands of connecting passengers kept in a central holding pen like cattle flight: have to pay even for a cup of water", "So, the flight to Frankfurt never happened because of whatever happened with British Airways on 05/27/2017. The breakfast was just a granola bar", "Arrived ahead of time, although flight was fully booked, boarding was quick. The flight attendants were very pleasant. ", "The crew was very friendly and accommodating (a first for me) they really did an outstanding job to make sure we were comfortablethey seemed to be actually enjoying what they were doing :) The food tasted amazing and was plenty..this is also a first for me, I had never said that the food on a flight was good before. Reservations: 800-864-8331 Baggage Claim: 800-335-2247 Alaska Airlines The flight from Dallas to Barcelona had several broken toilets. ", "Booked emergency exit for legroom but did not get it due to full flight. ", "Flight took off on time and arrived 10 minutes early. Extremely frustrating and annoying. Before sharing sensitive information, make sure youre on a federal government site. ", "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! ", "This leg of light was good. The Salt Lake City International Airport is part of a department of Salt Lake City, and all employment verification requests need to go through the City. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers", "Great food (Economy class). Enter the name exactly as displayed on your bag file or original reservation (example: Elizabeth Smith, not Liz Smith). Almost an hour went by without an update. ", "Very professional, helpful and friendly. Also, abrupt and hard landing. ", "Smooth flight. Food was not bad. The leg room and the entertaining system were great. Especially the way we can follow our route on the screens. Crew spent most time in galley chatting. We asked to be changed to different airline and they could even do that. Whether you want to attend business or indulge in some pleasure, our charter flights will surely, From Business: Cheap Airline Ticketss Flight Finder makes booking your Airline Reservation flights easy. Then their agent said "You can't always trust the people at the desk, you know." Please keep this Just make a face lift to the plane, everything else is good. The gate was changed in Amsterdam 3 times! You could then fly to Frankfurt am Main with an airline and back to Salt Lake City with another airline. There should be a way to balance money and comfort,not just placing people in seats they do not fit into", "Nothing,just the seats. Overall, it was a great experience and I will certainly look to Lufthansa first for my next transatlantic flight. ", "The ground staff were completely useless when it came to actually getting a new flight after missing my earlier flight when I showed up with only 20 minutes to spare and the ground crew left the gate before it actually closed. In short, all crew-passenger issues could have been resolved with more communication and water. There was an option to get me here and one of them failed to do their job right AND LIED TO MY FACE ON THE PHONE. ", "Sitting on runway for 3 hrs and then get kicked off without good instruction. ", "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Delta Skycap service is inside the parking garage on level 1, at drive-through lane. ", "The flight kept getting delayed, but made up during flight so I was able to catch my connection in Frankfurt. Despite the seat divider, the obese person's body oozed over and below into the middle seat during the flight, cramming the middle passenger. ", "Jave to pay for everything on an overseas flight", "New Dreamliner aircraft was very comfortable with loads of leg room for a tall person like myself at 1.76m", "My seat was directly under the aircon and it was blowing very cold all night which made it quite uncomfortable. I'm 6'8 and am being told to keep my legs in while it is near impossible or I'm eating my legs. Competent, friendly crew. ", "Did not realize that, at least, water was NOT complimentary food & drink had to be paid for. Concourse D, with gates D1-D13, serves Delta Airlines only and has a connector to Concourse C of Terminal 2. Not an AirFrance plane, subcontracted. Freising at 9:50. ", "Fast boarding and nice staff. Delta Air Lines. Chairs in economy are rarely cleaned up and one can see on the cushions that they are worn out and have lost their padding making the seats very uncomfortable. All rights reserved. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing", "Flight canceled, poor communication from the airline to the passengers. ( picture was fine but the function buttons were terrible). The bin was only big enough for 1 backpack. Search Salt Lake City flights on KAYAK. My wife lost her window seat but at least we still had the legroom and peace and quiet. I would say avoid Delta! Select the airport from the list below to file a claim, Email TSA ClaimsGeneral Questions(866) 289-9673, Bozeman Yellowstone International Airport, Wokal Field/Glasgow International Airport. Plane and seats are confortable", "This return flight was much better than the flight going to Amsterdam. Learn more about the process for delayed and damaged bags. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Salt Lake City up to 3 days before/after your preferred dates. The staff would not let us get off first on the plane even though I told them we were very very late. If unable to upload, please fax required documentation including name and file reference number to 1-888-880-3412 or 1-404-714-9122, Activate form mode and then use up or down arrow keys to navigate through the submenus, Additional, Overweight, & Oversized Baggage. ", "There should be a special section for babies. Youll find all the information you need to plan your trip and track, From Business: We also service other areas in the world for jet charter services and private jets like: Trenton New Jersey Helsinki Finland Oakland Lansing Pensacola Ho Chi. ", "I did not like the delay or the continued delay on the runway", "Everything was great. People were allowed to carry on bags to large to fit the overhead bins correctly. Entertain system was great. On time performance", "After my flight was delayed for over 3 hrs - the counter clerk was rude and unhelpful. It is human to err! Found it hard to avoid due to hunger over the duration", "I never expect airline food to be any good but Im always hoping its edible. They served two meals and two snacks. I talked to 5 different people to make sure my bag was put on the correct plane, even asked before boarding if it was on and they said yes.The food was horrible, I only ate it because I was starving. Most people eventually found their way through the airport to a desk that booked them on a flight the next day. I fly often so I know the drill but those things must make the flight super uncomfortable to someone inexperienced. You will receive an acknowledgement letter with instructions and a control number four to six weeks after you submit your claim form. Then we waited for security to arrive at about 4:30 am to get through and it was quite a slow shake down. The crew walked around the cabin many time throughout the long flight with drinks on their trays (not just the usual drink service) which was much appreciated. who checked in my luggage, none of the other 3 persons at the express and regular check-in spoke decent German or English, and none was helpful (Go there, wait!!!) Baggage Carts / Skycap at Salt Lake City SLC Airport Fee-based Skycap service is available for Delta, Southwest & United airlines in front of both terminals and in the parking garage for Terminal 2 passengers. ", "Aircraft broke, had to route me to an additional three stops just to get me home and through the night. ", "The flight crew were kind, polite, and attentive. . YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. Contact your airline for lost or missing baggage. This airline will need to work hard to earn my trust back because i felt physically and emotionally unsafe throughout the experience, many times. ", "Flight attendants were great, friendly, courteous and responsive. ", "Best crew ever. ", "Delayed twice, switched gates, AND forced to gate check my carry on "because the plane was small" and supposedly they were having everyone check their bags. Would make the entire process go much smoother. Landed safely and on time. ", "My suitcase weal broke during the flight!! We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. ", "The ground staff was on top of it and the boarding process was smooth, but the cabin crew was brilliant. ", "Seat was comfortable and the food was decent. ", "The TV and Movie options were good. Food on Lufthansa is bad. Please allow up to six months to fully investigate your claim. I'm pretty disgusting and disappointed by the whole experience. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. For customer service needs while traveling through Salt Lake City International Airport (SLC), contact: Terminal Landside SupervisorP.O. Track Flights, Search Fares, Locate Airlines. Learn aboutTSA recognized locks andhow they can reduce the likelihood ofdamage to a lock orbagif a physical inspection is required. With the exception of the very nice lady (Mrs. Didnt sleep a wink on this 10 hour flight. Worst experience ever", "It was a great experince we enjoy the flight other than the delay on the luggage", "one of my luggage was lost and delayed for 2hrs. Cleanliness was perfect", "Excellent crew, good food & movie selection. Had to spend the night to catch another flight home in the morning. They werent in our section of the cabin at all to start with, and I dont know why they were apparently able to get a free upgrade that I had to pay 100 for. Our seats were changed at the last minute without any indication to why. ", "Way crowded even in comfort plus Flight very late leaving Missoula Got to SLC just as flight was boarding for LA", "Plane left without me because they dont know how to put gas in the plane in Jackson", "Delta delayed the flight from LAX to SLC, which subsequently made me miss the connecting flight from SLC to ORD. ", "The crew made this flight in my experience. ", "I've had knee surgery and the flight attendants were very accommodating as to "make" and ice pack for me. ", "Convenient connections, fantastic airport, new aircraft with many large toilets in lower deck, super professional crew, really make a big difference when travelling 9 hours with 3 young kids. Sometimes travel dates aren't set in stone. KLM is also a great choice for the route, with an average price of $1,133 and an overall rating of 7.8. All in all, a very smooth flight.
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