Once a buyer has safely received their Resale Tickets, you should delete and/or destroy all records of the relevant buyers personal data. Ticketing Website App Something else. (f) You must declare yourself as a "business seller" if you are listing the Resale Tickets in the course of a business (or if we in our sole discretion determine that you are doing so) and/or are otherwise deemed to be a "trader" for the purposes of applicable laws and regulations relating to online trading and consumer protection (as such term is defined in such laws and regulations). (j) You will require an Adyen MarketPay account in order to receive payment for any Resale Tickets you sell and therefore agree to be bound by. Why Cant I Resell My Tickets on Ticketmaster, Ticketmaster Transfer Not Working, How to Fix, How to Fix Oops Something Went Wrong Error. What Happens If Ticket Prices Rise After My Purchase? Changing your ticket less than three days before your reservation date makes you subject to applicable revision fees. As long as you got it from Universal or an authorized sales channel, you wont need to pay the difference, and you can still modify it before your visit. NetworkBuildz is engaged into Network Design, Implementation, Consulting and services related to the communications. Most people know you shouldnt buy from these sellers, so its probably best to avoid them altogether. In such cases we will instruct the buyer to return the tickets to us and we will forward them you to enable you to make such claim. They would be able to help you out in changing the seats with available options. Please note, some complaints can take as much as 28 days to resolve. You did it! 16.4 If any provision of this Ticket Exchange Policy is or becomes illegal, invalid or unenforceable pursuant to the law of any applicable jurisdiction, this shall not affect or impair the legality, validity or enforceability in that jurisdiction of any other provision of this Ticket Exchange Policy. 5.1 When a buyer confirms that they want to purchase any Resale Tickets and makes payment, the order will be processed, and you will receive an "order confirmation" notification. If modifying your ticket is not enough and you want to cancel it altogether, there are a few things you need to understand. Ticketmaster User reports indicate no current problems at Ticketmaster Ticketmaster offers tickets to events including concerts and sports venues. "My heart grew three sizes just sitting and watching him eat today," he said. You can transfer as many tickets as you like. 12.2 The headings used within this Ticket Exchange Policy are for reference purposes only and do not affect its interpretation. 13.1 You represent and warrant that the information that you submit to us in relation your account and in your use of the TM Services is true, accurate and complete and you will not use any false information, including contact information. With undated multi-day passes, they . 3.3 We reserve the right from time to time to make changes to this Ticket Exchange Policy. 3.4 When you sell or purchase a Resale Ticket using the Ticket Exchange, you enter into separate contract directly with the buyer or seller (as applicable) of the relevant Resale Tickets as the Resale Tickets are owned by the seller and not us, and purchased by the buyer from the seller through the Ticket Exchange. How to Fix Facebook Marketplace Newly Listed Not Showing, How to Delete Zelle recipient in Chase Bank App, How to Fix Ticketmaster Pardon the Interruption Error, How to Transfer Tickets on Ticketmaster, Step by Step Process. We reserve the right to take such action we deem reasonably necessary in the circumstances to address any such behaviour towards our staff or representatives. Furthermore, Ticketmaster acts as the ticketing agent for those who are promoting or otherwise providing the event for which you have purchased tickets. How do I sell my tickets on Ticketmaster? 'Bring Your Baby' Guided London Walks are sensitively devised to suit parents and carers of even the tiniest babies to enjoy London's history. Under normal circumstances, Universal Studios tickets are non-refundable. In some cases, you may be able to exchange your tickets through Ticketmasters fan-to-fan exchange program, which allows ticket holders to sell or exchange their tickets with other fans. 3. However, sometimes the event organiser will request that tickets are not resold. Remember, the receiver's email address must be different to the sender's email address. 9.16 All Resale Tickets purchased via the Ticket Exchange remain subject to: (i) clause 8 (Ticket Rights and Obligations), clause 9 (Ticket Restrictions) and clause 10 (Event Timings and Admissions) of our. Our newest experience, Beauty and the Beast, is a magical . How can we change the date for a different time. What can I do to amend this? American tickets have a 13-digit number that begins with '001'. To initiate mediation, a party must give written notice to the other parties to the dispute requesting a mediation. The term ". 4.3 All listings of Resale Tickets are subject to the following conditions and restrictions: (a) You permit us, and/or a third party contractor engaged by us to carry out identification or financial checks for the purposes of verifying your financial status and undertaking fraud checks (and you agree that we may provide your account and payment card details to such third party contractors to carry out such checks). It knew that you had closed your account and should have contacted you to make alternate arrangements. Always be 100% sure to select the correct date before you buy! Can I Sell My Unused Universal Studios Ticket? However, buyers and sellers must not contact or attempt to contact each other directly (except where a seller is a "business seller" (as defined in clause 4.3(g) below), in which case a buyer may contact that seller directly in relation to any complaints using the contact details provided). 16.8 This Ticket Exchange Policy shall be governed by and construed in all respects in accordance with English law and both you and we agree to submit to the non-exclusive jurisdiction of the English courts in relation to any dispute arising out of or in connection with this Ticket Exchange Policy. 16.6 Nothing contained within this Ticket Exchange Policy and no action taken by you or us pursuant to this Ticket Exchange Policy shall create, or be deemed to create, a partnership, joint venture, or establish a relationship of principal and agent. 9.2 The Sale Price of a Resale Ticket may be higher than the price paid for the Resale Ticket when it was purchased as a Primary Ticket. Accepting Your Tickets Step 1 9.9 Once payment has been made, your order will be processed, and an order confirmation will be issued. 2. Select the ticket group you'd like to sell. What is the Ticketmaster refund and exchange policy? 10.3 Where Resale Tickets are being fulfilled by way of physical tickets (as opposed to via e-delivery) you are responsible for providing a safe and secure delivery address and ensuring that you are available to take delivery of the Resale Tickets (which may be delivered by any postal or courier provider). Will the person I transfer tickets to need a Ticketmaster account? Once this happens, you are backed by our 100% Buyer Guarantee and the seller is guaranteed payment in exchange for fulfilling your order. Refund and Exchange requests are subject to conditions that are outlined in our Purchase Policy. Don't worry though - you'll still be able to get into the event. Ticketmaster offers the unique concept of Fan Guarantee. 4. (d) You must provide us with the tracking number of the consignment (if applicable), within 24 hours of dispatch or such other timeframe as we direct. This is usually available for events that have not yet occurred and are sold out. You can transfer as many tickets as you like. A legally binding contract between you and the buyer is formed upon the issuing of the order confirmation. fully guided tours; guided private tours; self-guided tours; testimonials; about us 11.1 If an event is cancelled, rescheduled or materially altered, we will use reasonable endeavours to notify you once we have received the relevant information and authorisation from our Event Partner. 5.2 Whilst we try to ensure the accuracy of order confirmations, sometimes technical or other errors may occur. Our Motto is: Lets Connect the World Better. 9.6 For some events we may offer the ability for you to purchase Missed Event Insurance in relation to your Resale Tickets, from our third party provider. Failure to deliver the exact Resale Tickets that were listed for sale or failure to deliver Resale Tickets in accordance with the delivery instructions and timeframes is a breach of this Ticket Exchange Policy and may lead to order cancellation and/or the terms of clause 8 will apply. Neither shall we be liable for any loss or damage sustained to your property or belongings or those of any guests under your booking attending an event. 1999-2023 Ticketmaster. Click Sell Tickets if tickets are available for sale/exchange. 5.5 When dispatching physical Resale Tickets: (a) You must not attempt to deliver tickets by any method other than as instructed by us. If there is something more to add or any suggestions then please reach out to us with "Contact Us" section. skip to content. Select the game that you transferred ticket (s) for. Once this happens, you are backed by our 100% Buyer Guarantee and the seller is guaranteed payment in exchange for fulfilling your order. 13.3 You hereby indemnify and hold harmless us and our affiliates along with their respective officers, directors, employees and agents (the ". You should also be aware that your email mailbox settings may treat our emails as junk, so remember to check your junk and/or spam folders. 4.5 We reserve the right to delist any Resale Tickets if: (a) you fail to comply with any listing conditions under clause 4.3; (b) you are a business seller and fail to declare yourself as such and/or fail to comply with applicable law or regulation in relation to trading as a business; (c) of the circumstances at clause 2.7(a)-(e) apply; and/or. If you don't know your Record Locator, you can find it in the confirmation email you received when you booked your trip. Hit 'Sell'. In accordance with Danish legislation Lov om visse forbrugeraftaler 17 stk. It is your responsibility to ascertain whether an event has been cancelled, rescheduled or altered and the date and time of any rescheduled event. You can save unused, undated tickets for a visit at another time as Universal tickets don't expire unless otherwise stated in the fine print. 2 nr. Make Your Reservations Early and Adjust Accordingly. No exchange fee Broadway subscribers may exchange their tickets to another performance of the same show up to 72 hours before their scheduled performance, subject to availability. 15.1 If we need to contact you, we will use your Ticketmaster account contact details. Ticket prices also fluctuate throughout the year, and youre likely to come across some sweet discounts during the off-season. Select CANCEL TRANSFER. If you buy your ticket when Universal is running a promotion, you can make changes regardless of your intended visit date. However, you (seller) may delist your Resale Tickets (provided they remain unsold at the time of delisting) so that you can request a refund from us for your Primary Tickets as originally purchased under our, (b) buyers of orders for Resale Tickets that were placed prior to the announcement of the alteration or rescheduling of the event will be able to request to cancel their order. Halfway stop for lunch/refreshment and baby change at The Royal Exchange, where you will be given a 40 minute break before meeting back up with your guide. Simply click on "My Tickets" in the mobile app, then "Change Ticket" on the next page. It will also be your responsibility to calculate and account to the relevant tax authorities for all applicable taxes in relation to the sale price of Resale Tickets. When this happens you'll see "resale not available" next to your tickets. If you bought tickets online, you already have an account - just sign in. Keep in mind that when you sell your tickets, you will need to wait for the payment to be processed before the tickets are transferred to the new buyer. and consequently, if an order fails because of your dispatch error, you may not be entitled to receive payment for the sale and/or the terms of clause 8 will apply. Did you find it helpful? In such unfortunate circumstances, you can contact the airline to request a free . Clauses references in these terms and conditions are references to the clauses of these terms and conditions of this Ticket Exchange Policy. Ticketmasters fan-to-fan exchange program is an option for some events, but it is not always available. Ticketmaster only allow to change the tickets 24 hours before the scheduled event or in some cases 48-72 hours prior to event. 5.11 You may use buyers personal data strictly for the purpose of fulfilment of Resale Tickets only and for no other purpose whatsoever. Therefore, we make no warranty in relation to any goods or services provided by sellers or any acts or omissions of any users (whether buyers or sellers). When you sell your tickets on Ticketmaster, it may take some time for the tickets to be transferred to the new user and the additional time for payment to be processed. Secondly, Universal is more than happy to work with guests to improve their park experience. 14.5 We are not responsible for the actions or failures of any Venue, performer, promoter or other Event Partner. If we are unable to contact you to confirm your order with the correct details, you agree that we may treat the order as cancelled and issue you with a full refund, without any further liability. Ticketmaster's Face Value Ticket Exchange. Where we make any such changes, we shall post the updated version of this Ticket Exchange Policy on our website. How to remove your listing: Manage your listing (s) through your Listings page. 14.6 We will not be liable to you for failure to perform any of our obligations under this Ticket Exchange Policy to the extent that the failure is caused by a force majeure event (meaning any cause beyond our reasonable control including without limitation, acts of God, war, insurrection, riot, civil disturbances, acts of terrorism, fire, explosion, flood, theft of essential equipment, malicious damage, strike, lock out, weather, third party injunction, national defence requirements, acts or regulations of national or local governments). There are some cases that an airline might deem eligible for free change or cancellation even on non-refundable tickets.
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