There are relatively few studies of the recovery phase of disaster planning and this information gap presented an opportunity to contribute to disaster planning theory. 4. It is rare for persons playing an active role in a chaotic recovery process to be able to objectively assess what they are doing. Jennifer outlined what a disaster recovery plan is and what it should consist of: 1. INTERFACE Planning innovation and post-disaster reconstruction: The case of Tohoku, Japan Kayo Murakamia and David Murakami Woodb aIndependent Scholar, Wolfe Island, Canada; bDepartment of Sociology, Queen’s University, Ontario, Canada Introduction While outside of Tohoku, the Great East Japan Earthquake of 2011 is no longer headline news, Protecting artworks from disasters and using the power of culture to assist with local recovery efforts—these actions by Kurashiki’s very own Ohara Museum of Art have gone a long way toward providing encouragement in the disaster … Significantly, the Japanese government does not consider the recovery process an opportunity to incorporate measures to foster innovation. Harvard Business School Working Knowledge, Copyright © President & Fellows of Harvard College, Learning From Japan’s Remarkable Disaster Recovery, by It was not until July 29—more than four months after the quake—that guidelines for relief and reconstruction were officially adopted, and the $120 billion (¥9.2 trillion) supplementary budget took another three months to approve. Based on those innovations and on conversations with Kauffman Fellows, I close by suggesting a new disaster response model for those seeking to help. It was memorable to hear him talk about how his mission in life was developed and how he had redefined his business.". Recovery efforts are simply focused on actions that involve building temporary housing, disposing of disaster-related waste, and repairing essential infrastructure such as water, electricity, … General Disaster Recovery Plan Timeline Based upon notification that an incident has occurred at any of the computer facilities on the bank premises, the Disaster Recovery Coordinator or Senior Management staff member should notify all other senior management IT staff. Disaster recovery plan checklist item #8: Ensure disaster recovery information is included in SLAs Review the service level agreements (SLAs) you have with all third-party vendors — especially your backup data providers — and peer agencies (if you work for a local, state, or federal government organization) to ensure that they include information about how they will operate in an emergency. "When we interviewed many Japanese CEOs, it was interesting to see how Japanese society doesn't reward people who stick out—worse, they criticize and hammer down the nail that sticks out," Mukae says. It’s invoked following a natural disaster (such as a hurricane, tornado, fire, flood, etc.) The students listened to a family member explain how the business was rebuilt, and provided their own suggestions, says Takeuchi. Keywords Business process management Disaster reconstruction Disaster recovery 2011 Great East Japan Earthquake and Tsunami 1 Introduction The 2011 Great East Japan Earthquake and Tsunami was one of the largest disasters in recorded history. After the bubble economy burst in 1991, however, this strength became an obstacle to Japan’s adaptation to the dynamic changes in the global economy. This disaster recovery plan for the bank will be invoked under one of the following circumstances: 1. A disaster recovery plan must be in place for cities to save lives during an unexpected disaster. Even though I knew that I myself could not do anything immediately to deal with the disaster in Japan, I had an intuition that this event could provide an opportunity for a “sea change” in the country’s innovation paradigm. At midnight in my office on March 11, 2011, I gave up on going home and helplessly watched television reports on the earthquake and tsunami destroying houses, infrastructure, and people’s lives in Japan. Pre-Disaster Recovery Planning Guide for Local Governments: FEMA, USA, 2017. I feel privileged and proud to offer the following model based on my interviews in Tohoku and the advice and feedback I received from the Fellows of Class 15. Even partial functionality can decrease customer satisfaction. This Disaster Recovery Plan Template was designed to assist you in the development of your Disaster Recovery Plan. NEC's EXPRESSCLUSTER is a family of integrated Business Continuity and Disaster Recovery software providing wide range of solutions enabling fast recovery and continuous protection of critical applications and data. The flight staff's musical bell team gave a performance. When disaster does hit, as it did today, Japan's buildings fare relatively well. This is my report of 2011 JULY-2012 DEC Rotary Japan Disaster Recovery Fund Committee. There are eleven disaster recovery teams in the Louisiana area, and it took nearly a week to begin the recovery (FEMA). 3. The experience of immersing themselves into the lives and business of the people in the region had a profound effect on the students. Japan’s recovery and reconstruction plans consist of national, prefectural, municipal, and residential level plans (IRP et al. Pre-disaster recovery planning is the key for establish resilient communities against disaster. Sadly, the word “entrepreneurship” does not appear a single time in government guidelines. ", Japanese students at HBS came up with the idea to write their own cases, and Takeuchi readily agreed. Likewise, a contingency plan must be designed, tested, implemented, and maintained in order to sustain companies during an unexpected disaster. Interested in improving your business? Japan has adopted a five-year plan starting next April to accelerate anti-disaster measures across the country such as improving aging infrastructure. It enables the recovery and continuation of critical technology, infrastructure and systems. We are simply in an electronic organization. For example, they use vague phrases like “shaping disaster resilient regions,” “restoration of life in communities,” “revival of local economic activities,” and “introduction of renewable energy” without offering any details.2. The manager is quickly pulled aside by his regional manager and told, "UNIQLO's mission in Kesennuma is to create jobs. 3. Some 16,000 people were killed, hundreds of thousands displaced, and 383,000 buildings damaged-including the Fukushima Daiichi Nuclear Power facility, which suffered a meltdown of three reactors. ; Oisix, an online natural food retailer; You Home Clinic, a provider of medical services; Fast Retailing Group, which owns a chain of apparel stores; and Lawson's, which operates more than 40,000 convenience stores. With INCJ, I took up the challenge of introducing entrepreneurial innovation to Japan’s business arena; however, I was hampered by the widely shared mindset that “entrepreneurial innovation will not happen in Japan.” When the earthquake hit in 2011, I knew intuitively that this tragic event could be a cornerstone for Japan’s structural change. The Disaster Recovery template suite can help in complying with requirements of HIPAA, Sarbanes-Oxley (SOX), FISMA and ISO 27002. I could not believe that a disaster of this magnitude had happened in Japan. "Yet, for the CEOs who are succeeding, they care less about how they are perceived in society; they have the courage to pursue their mission no matter the adversary. When disaster does hit, as it did today, Japan's buildings fare relatively well. I would like to start a project to analyze Japan’s experience using a global academic framework, so that these lessons can be shared across the world. This chapter focuses on the experiences and processes of earthquake recovery to discuss the general state of disaster recovery in Japan. Disaster Recovery Plan Template Download: This purpose of this DR Plan document is to inventory all of the IT infrastructure and information relevant to the organization in order to develop a detailed plan to restore service and recover in the event of a disaster. Some of the 18 cases published or in development in the "The Great East Japan Earthquake" series include reports on Google Japan and Yahoo! Each winter, 900 HBS students dispatch around the world to see businesses up close, learn what they can about how they are run, and share their own knowledge with the leaders of a wide variety of enterprises, from mom-and-pop shops to megacorporations. 4. • Establish clear leadership roles, including the mayor’s office, city manager, and city council, for more decisive and early leadership. Steps of Disaster Recovery Plan formulation According to National Institute for Standards and Technology (NIST) Special Publication 800-34, Contingency Planning for Information Technology Systems, the following summarizes the ideal structure for an IT disaster recovery plan: 1. DISASTER MANAGEMENT SYSTEM OF JAPAN 2.1 LEGAL BASIS Various disaster management related laws adopted since late 40s has laid down the legal framework for the disaster management syst em of Japan. I was struck by her respectfulness and strength at such a time of crisis. After the 1995 Kobe earthquake killed more than five thousand people, a young man from Kobe decided to quit a major corporation to start an internet electric commerce venture called Rakuten, which has since grown into a corporation with a market value of $13 billion.3 These facts raise hope that this time too, Japan can reinvent itself from tragedy. or a man-made one (such as errors, breaches, sabotage, etc.). Flood disaster recovery Recovery will be a two-phased approach in the case of a flood. FIELD: Now the other organizations I'd be concerned … He holds a PhD in life science from Tohoku University and acts as a central hub for young businesspeople in the region. Taro directed the planning and establishment of the Innovation Network Corporation of Japan (INCJ), a private-public funding scheme with $9 billion to invest in areas of cleantech, life science, and high-tech. "This was a learning specific to the context of Japanese business, and to actually hear and talk to the CEOs made a foundational difference in the way I want to pursue my career in Japan.". In 1981 Japan updated its building guidelines with an eye to earthquake science. Disaster recovery is an organization's response strategy to a natural or manmade disaster. What you saw in Kobe was that it much more affected Japanese manufacturing. Pre-disaster recovery planning is the key for establish resilient communities against disaster. Recovery from the earthquake and tsunami damage came with relatively amazing speed, largely because of the concerted way in which Nissan reacted, Hidetoshi Imazu says. The Kauffman Fellows Program and the Society network are teaching him world-class skills and know-how in capital formation, and providing him with the opportunity to connect with high-caliber attendees from venture communities around the world. Taro holds a Master’s degree in public administration from the Kennedy School of Government at Harvard University and a Bachelor’s in economics from the University of Tokyo. 2. So I think for financial institutions, [the events] probably have the least effect believe or not. Plan, a comprehensive disaster-management planning system has been established. Volunteers then upload the information to a website he co-created with a nonprofit organization in Tokyo, and people who read the website can provide appropriate help. The lessons learned from the Great Hanshin-Awaji Earthquake (Kobe Earthquake) of 1995 prompted enhancements to Japan’s disaster risk reduction legislation and government policy. Vision of pre-disaster reduction plan need to be integrated with the future vision of the community. Typhoon Hagibis hit Japan in October 2019, less than six months after the Japanese car maker launched its Blue Switch project to promote the use of bidirectional electric cars, that can use their batteries to drive as well as power tools, in disaster recovery. If a business fails to put a disaster recovery plan in place then, when disaster strikes, the company risks losing customers Interaction and Support Activities in the Disaster Area Originally from Sendai, Hanae is a 23-year-old Master’s student at Tohoku University. The Conference on Disaster Risk Reduction is held by the … Tomo is determined to bring recovery to Tohoku, and recently helped establish a microfinance fund. Two days later, I was in Palo Alto to participate in the third module of the Kauffman Fellows Program. In tech, almost nothing is worse than losing your data. Now the emphasis is transitioning from business recovery to business creation, so students are concentrating on stories told by entrepreneurs. On a visit to eastern Japan, MBA students talked to Masamichi Ono, CEO of chrysanthemum grower Ono Kashoen, which shifted strategy after a massive earthquake killed thousands of area residents. The next morning, still at the office, I was deeply moved by the footage of an old woman in a shelter joining her hands in prayer on her knees, in front of a rescue team. Here’s an article that describes the 5 phases in a disaster recovery plan. In the past, Japan has used its confrontations with crisis as opportunities to propel entrepreneurship. Download your complimentary template now. Therefore, it is imperative to objectively evaluate projects using a global analytical framework so that lessons can be passed on to other parts of the world and future generations. In many cases, the impact of a crisis situation, such as a massive earthquake, a category 5 cyclone or a terrorist operation of devastating proportions - are unavoidable owing to … Even though I knew that I myself could not do anything immediately to deal with the disaster in Japan, I had an intuition that this event could provide an opportunity for a “sea change” in the country’s innovation paradigm. It is important to detail the step-by-step recovery procedure, test it properly and keep it updated. A case on clothing retailer UNIQLO, for example, begins with a store manager's shifting of work schedules to increase profitability. On this aircraft, the logos "Ministry of the Environment Sanriku Recovery National Park Plan" and "Tohoku Cotton Project" are painted with the wish for Tohoku's recovery from the disaster. Whether the entrepreneurial business is for-profit or non-profit, the leader must have a high degree of professional skill and an understanding of the “science of capital formation,” or the benefit of forming capital around talents. The Kauffman Fellows Program teaches that to make the most of capital, one should align interests among the people involved with a project as well as generate trust among them. Reconstruction policies for large-scale disasters in Japan often lack specifics because the national government, which is unable to identify particular community needs, usually develops the policies. It’s even received an award for the role it has played in disaster relief. He seeks to restructure the “ecosystem of innovation” in Japan, believing the country still has a deep potential in technology development and a lot to offer to the world. It involves a set of policies, toolsand procedures. Identify who does what in a disaster. Over the last three years, program participants have visited with executives at dozens of organizations—Google and Yahoo!, health care organizations, even a knitting business in a fishing village. And the purpose of business continuity is to maintain a minimum level of service while restoring the organization to business as usual. Under the plan through fiscal 2025 approved by the cabinet, a total of 123 disaster reduction projects will be implemented including repairs to schools and roads. As the disaster has filled people’s minds with negative thoughts, it is important for a local leader to be able to empower capable individuals to regain the courage to pick up their lives while spreading an entrepreneurship-driven culture. These young individuals’ compassion and determination to contribute to the recovery process through entrepreneurship is inspirational. The east coast of Japan experienced damage and the destruction of more than 400,000 buildings (NPA 2011). A junior member of Tohoku Innovation Capital (the only venture capital organization in the region), 36-year-old Tomo decided to take the risk of leaving his stable job after the disaster to set up his own venture firm. To find out, I visited the devastated Tohoku region one month after the quake, meeting amidst the rubble with many business and community members from different generations and fields. I believe that by empowering people like these, we can introduce a more human-centered, innovation-driven, and agile reconstruction path than that offered by the public-sector approach. The government’s reconstruction plan, the Basic Guidelines for Reconstruction in Response to the Great East Japan Earthquake,1 mainly focuses on restoring the affected areas to their pre-disaster status quo. Business Continuity Plan: Components and Sequencing Description – A Recovery Plan template with tables, checklists, Yes/No questions, etc. The manager is quickly pulled aside by his regional manager and told, "UNIQLO's mission in Kesennuma is to create jobs. I sought an entrepreneurial path with global connectivity—an approach that seemed unlikely to be adopted by Japanese policymakers. Slowly, vehicles made it to the disaster zone, while at the Iwaki factory in Fukushima, General Manager Nobuhiro Ozawa and team faced their own extensive structural damage. With clear roles and ... that is, before disaster, the concrete and detailed plan of activity including the contents and Japan Proposes Aggressive Recovery Plan. The average total cost of data breaches in the current year is $3.86 million ⁽¹⁾ and the cost of mega breaches (for breaches up to 50 million records) is $350.44 million. To combat this, use an automatic data-backup system. An incident that has or may, partially or completely disable the operations of bank’s central computing for a period of 24 hours. Sean Silverthorne. Japan's economy, trade, and industry ministry recently (as of 2016) estimated the total cost of dealing with the Fukushima disaster at ¥21.5 trillion (US$187 billion), almost twice the previous estimate of ¥11 trillion (US$96 billion). "He talked about dozens of families walking from farmer to farmer, asking to find chrysanthemum flowers used for funerals," student Kazumasa Mukae (HBS MBA '14) recalls. 2013). ‘Build back better’, as a policy, is an integral part of planning for disaster resilience in Japan. BERMAN: Central Bank of Japan is having oversight to make sure that everything is accounted for and that people are in fact using the business continuity plans. "The Resilient Organization," developed with the Center for Disaster Philanthropy, is a holistic guide to IT disaster planning and recovery in three sections. They've talked with public officials in Japan and the staff of the US Embassy, and undertaken service projects as part of their international experiential learning. First, the characteristics of natural disasters in Japan are summarized using statistical data. Lastly, I would like to extend my deepest appreciation to the Center for Venture Education board for its generosity in accepting Tomo Takei, one of the leaders I selected from the Tohoku region, as a Kauffman Fellow of Class 16 on full scholarship. With an energetic and dynamic personality, 33-year-old Kazuma has become a central hub for local and outside nonprofit organizations (NPOs) working in the Tohoku region. Whether it's an earthquake, wildfire, hurricane, or human-caused calamity, a disaster can seriously impact your organization's operations. The cases underscore disaster recovery challenges that are both universal and particularly local. • Plan and act simultaneously while monitoring, evaluating, ... 7 The Process and Management of Post-Disaster Recovery 10 Distinguishing Recovery from Normal Times 11 The Role of Planning and Planners ... 27 Chapter 4 Japan: National Land-Use Regulations Drive Recovery 28 The 1995 Kobe Earthquake You are free to edit the Disaster Recovery Plan Template as you see fit. For details, click here 5. In this article, I consider traditional responses from the Japanese government to disaster assistance from both inside and outside Japan, and then present innovative ground-zero disaster responses that arose spontaneously after the earthquake and tsunami. National Post-Disaster Recovery Planning and Coordination: UNDP, 2017. These recommendations are of course grounded in Japanese culture and the situation in Japan, but nonetheless offer a useful perspective for those in other parts of the world. Recovery plan Reconstruction Plan Financial support Recovery of communities ... 【Challengesineachphrase】 【Examples of possible collaboration from Japan】 Disaster management measures inJapan (technologies, know‐how, infrastructure, institutions etc. ) Assistance from the international community is also seen as a minor supplement to the Japanese government’s recovery effort, and there are no plans to integrate support from other countries into the recovery process. In January, for instance, students met with the Anzai family, whose orchard produces apples, pears, and peaches in Fukushima. At the end of June 2011, Tomo left the local venture capital firm, which was dominated by seniority, to launch his own firm that supports entrepreneurs contributing to the Tohoku region’s recovery process; he is currently raising funds. Please use this brochure for considering possible collaboration from Japan to enhance disaster management. "Post-disaster settings provide opportunities to examine the effectiveness of leadership in mobilizing people and resources in highly dynamic situations," says Hirotaka Takeuchi, a professor of management practice who leads the annual excursion. A resilient disaster-recovery plan accounts for the worst-case scenarios. TechSoup Disaster Planning and Recovery Guide. Tomo, for example, feels that to repay the generosity the Tohoku region has received, it is now their mission to connect with the rest of the world in the process of rebuilding. Japan earthquake and tsunami of 2011 - Japan earthquake and tsunami of 2011 - Relief and rebuilding efforts: In the first hours after the earthquake, Japanese Prime Minister Kan Naoto moved to set up an emergency command centre in Tokyo, and a large number of rescue workers and some 100,000 members of the Japanese Self-Defense Force were rapidly mobilized to deal with the crisis. The government’s reconstruction plan, the Basic Guidelines for Reconstruction in Response to the Great East Japan Earthquake,1 mainly focuses on restoring the affected areas to their pre-disaster status quo. One positive outcome of the catastrophe is that the younger generation now feels closer and more open to the rest of the world, thanks to the surge of goodwill and assistance from the global community: 163 countries and regions and 43 international organizations offered disaster-relief assistance to Japan.4 The quantity of donations and relief supplies that poured in along with warm messages from private companies also far exceeded people’s expectations. A rise in compensation for victims of the disaster from ¥5.4 trillion (US$47 billion) to ¥7.9 trillion (US$69 billion) was expected, with decontamination costs estimated to rise from ¥2.5 trillion (US$22 billion) to ¥4 trillion (US$35 billion), costs for interim storage of radioactive material to increase from ¥1.1 trillion (US$10 billion) to ¥1.6 trillion (US$14 billion), and costs of decommissioning reactors to increase from … Recovery efforts are simply focused on actions that involve building temporary housing, disposing of disaster-related waste, and repairing essential infrastructure such as water, electricity, gas, transportation networks, farmland, and fishing ports. A disaster recovery plan must be in place for cities to save lives during an unexpected disaster. In tech, almost nothing is worse than losing your data. Disaster management and being prepared is central to addressing this. I believe the Society of Kauffman Fellows will play an extremely important role in implementing this model universally. A disaster recovery plan is an essential part of every project plan as uncertainties can cause problems to surface up anytime during project execution. With the image of the old woman praying in the shelter lingering in my mind, I was determined to find out if it is really possible to take a connective approach, and if so, how. It's common in Harvard Business School classrooms to discuss the "pivot," the moment an enterprise changes direction to pursue a new strategy. The total cost… The information he obtains through this network has also helped him become a central figure in nongovernmental rescue operations. Natural disasters often occur in rural areas that are not equipped with the resources to respond; in addition, young local leaders are often ignored by conservatives in the community. disaster recovery of tourism industry. Data analysis 3.1 Reasons why tourists would / would not travel to Japan after the earthquake Devastated but rebuilding, the Tohoku region is a fertile teaching ground, allowing students to learn how local businesses exercised disaster preparedness and recovery, and how entrepreneurs are finding opportunities for economic revival. This plan also includes development, maintenance, testing of the recovery and also about the culture and employee training over the disaster recovery plan. In particular, stressors including climate change and extreme weather necessitate the need to plan smarter. Required also to deal with the ensuing nuclear accident, the Japanese government responded slowly to the catastrophe, and confusion surrounded the process. Ideally, local governments and communities should lead recovery efforts as they can identify the community’s priorities, but they are often unable to because most of their functions have been suspended by the disaster. The objective of a disaster recovery plan is to ensure that you can respond to a disaster or other emergency that affects information systems and minimize the effect on the operation of the business. Learning from Disaster Simulations Drills in Japan: The World Bank, 2017. The business environment in the area is traditional and seniority is still regarded as important; therefore, many people in the “establishment” do not recognize that young people could play an important role in the recovery process, and are denying them the opportunity to help. Japan faces the high risk of mega disasters both in Tokyo and pacific coast of western part of Japan where economic activities concentrate, and possible loss by those disasters exceeds annual budget of Japanese central … Recovery efforts are simply focused on actions that involve building temporary housing, disposing of disaster-related waste, and repairing essential infrastructure, Similar to conventional business practices in Japan, the government has only considered options to “go it alone,” effectively isolating itself from the rest of the world, I was certain that there is indeed a more dynamic recovery path for the region and for the country as a whole, I believe that by empowering people like these, we can introduce a more human-centered, innovation-driven, and agile reconstruction path, One positive outcome of the catastrophe is that the younger generation now feels closer and more open to the rest of the world, it is important for a local leader to be able to empower capable individuals to regain the courage to pick up their lives while spreading an entrepreneurship-driven culture, my deepest appreciation to the Center for Venture Education board for its generosity in accepting Tomo Takei, one of the leaders I selected from the Tohoku region, as a Kauffman Fellow of Class 16 on full scholarship, http://www.reconstruction.go.jp/english/pdf/Basic%20Guidelines%20for%20Reconstruction.pdf, http://investing.businessweek.com/research/stocks/snapshot/snapshot.asp?ticker=4755:JP, http://www.mofa.go.jp/j_info/visit/incidents/index2.html#assistance. The start of the relay’s Japan leg at the end of the month is supposed to showcase Fukushima’s recovery from the world’s worst nuclear accident since Chernobyl in … Despite the fact that the government encourages the private sector to participate in reconstruction and introduces measures to encourage activities by nonprofit and volunteer organizations, these groups are seen as playing only a supplementary role to the public sector. Small Business Disaster Recovery Checklist – Four quick tips to prepare for recovery. Japan hosted the Third World Conference on Disaster Risk Reduction from March 14 to 18. The government’s guidelines do include some forward-looking measures—that are neither specific nor concrete. There are eleven disaster recovery teams in the Louisiana area, and it took nearly a week to begin the recovery (FEMA). Business management students are learning the lessons of Japan's, Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk, Unexpected Exercise Advice for the Super Busy: Ditch the Rigid Routine, How Gender Stereotypes Kill a Woman’s Self-Confidence, What the Stockdale Paradox Tells Us About Crisis Leadership, Minorities Who 'Whiten' Job Resumes Get More Interviews. 2. Is the government’s reconstruction plan the only recovery path for Japan? After this model is adopted in Japan, it can be shared and adapted to future disaster recoveries in other parts of the world. Extreme weather necessitate the need to be adopted by Japanese policymakers by entrepreneurs this! Area Jennifer outlined what a disaster recovery teams in the disaster phase losing your data earthquake. Magnitude had happened in Japan are summarized using statistical data risks on a National.. 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