Crunch is my fave gym personally. Because he did not submit correctly, my crunch account was never cancelled, I was charged for two months and the yearly fee. Not fair, really upsetting. I called them to cancel my membership and they said you need to come to the gym in person at exatly the same branch. The attendant refused to call the vending machine company or even acknowledge that it was jammed. I don’t know how many f ing times I have tried to cancel my membership. But 3 days later, another $60.80 was taken out. It’s clean, the turn off machines for social distancing but even then there’s still more than enough machines. View Phone, Address, Website, Reviews, Complaints, Compliments and Similar Businesses to Crunch Fitness The... y played with me a lot to come back later as we need to double-check the rate. Crunch Brandon Fl.Despicable overcharges.Month to month membership $10.80 a month.6 months of allowed visitation and I have been charged $164.062-1-20 Facility just finished being built then feaxvid starts $1.09 sign up fee.Months 3, 4, 5-20 cannot visit due to bogus lockdown.6-18-20 $10.807-18-20 $63.97- supposed "annual charge" on month 2 of my "usable" membership?8-24-20 $10.809-20-20 $10.8010-25-20 $40.80?11-22-20 (today) $25.89?If crunch corporate reads this: you're the worst kind of thieves this country has next to big pharma. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. Terrible service from a company I never who's services I never even got to use. Me- that involves prioritising customer retention at the expense of respect, harmony and safety for their members. I kept wondering when the classes will be reopen because I didn’t receive any email or call from them. .. tried the online inquiry box and got ignored twice. $15. You may terminate your ‘Pay as You Go’ membership by giving us a notice in person at your Home Club. I WAS DISGUSTED!!!!!! We went to the gym and they said it was stated on the contract and there’s nothing they could do. This Gym is arrogant. I'd rather pay the extra $ and go somewhere where they are willing to help with ANY issue. They can keep the so called annual fee, but I cancelled my membership so they won’t get anymore money from me. I received three emails stating that instead I owed $65. THIS IS ACTUALLY RUINING MY LIFE. If they can put themselves in other people's shoes, they'll understand the frustration customers are feeling. I paid $30 for a month of … It's not like I have been refused to pay for the service. Fast forward NYC opens and I start getting charged, abs finally get to cancel the membership after they charged 4 months (an extra yearly maintenance fee? View Phone, Address, Reviews, Complaints, Compliments and Similar Businesses to Crunch Fitness This is what I will be doing now! So please find other gym in same Area I don’t know but better than this. I spoke to Claire and challenged the incorrect amount at least! Nicholas Ricigliani's body was discovered by an employee at Crunch Fitness … Crunch Fitness (Gym): 1.7 out of 5 stars from 121 genuine reviews on Australia's largest opinion site ProductReview.com.au. Today at 7 pm on 29 dec, after finishing my workout, i was going out but suddenly called by a girl at reception and she started arguing me that i have not put my weights back after using it, which was totally lie. During Covid there building was closed and no one was picking up the phone lines. Got a phone call demanding money and threatened that if I don't pay they'll give my personal details to a debt collector, that way my personal credit would be impaired. The way Crunch Fitness treats their consumers is not only unprofessional, it is un-Australian, and we should not, and we will not stand for it any longer! High pressure sales tactics, and misleading and deceptive conduct. Seriously what is the annual fee. Told me I had to call them and tell them it was broken... wth? One Spray- or UV-Tan Session at Crunch Fitness (Up to 77% Off) 10+ viewed today. But like someone else commented each gym is different, and I know if you sign up with your email you can get a free one day pass for crunch on their website. Months go by during the closure and I start to get charged the monthly fee, then the semi animal fee hit the day they opened back up. No one is willing to look into the cause. Mark you, I requested my membership to be cancelled last year during COVID via email that no one looked at - I was informed of this today. Mean while my daughter witnessed people walking in without a temperature check going through the automatic gates; no ensuring hand sanitiser used. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! It’s a very clean facility. As mentioned and as explained on the freeze form, it was for a maximum of 12 weeks and this has ended and your membership resumed. A Termination Form will need to be completed and signed by you. Plus, my money never can be refunded because the same reason. Since then, I’ve never received anything. We said okay, let it go. I have been a member of crunch fitness since 2014, during Covid they charged me extra money as the management fee and I was working from home (which is 40km away from my office and crunch gym). Throw your stuff (towel) to make sure you are buying from them. Shouldn't that be done automatically in the system. tried the marketing email with no reply. © 2021 Trustpilot, Inc. All rights reserved. I felt insulted. I was told to send an email to ****@*****************.com and that my membership would be canceled which I did and received an email confirming my membership was cancelled. A free inside look at company reviews and salaries posted anonymously by employees. Are you now telling me that your sales agent lied to us? Try calling their 888 number and you get a recording all is busy goodbye. This is unconscionable conduct on the part of your staff members, and I would like to make one final attempt to cancel both of our memberships, without having to pay some irreconcilable fee. I find it wasting time talking to people who is not interested in finding out the cause of the issue and preventing it from recurring, but only interested in taking the money. The instructors are only interested in making a fast buck through PT exp... ensive pricing. All termination requests will be processed on the day of submission, however if this falls within 3 days of billing date, your termination will be processed the following business day after billing.” The Original Unsafe, "All Judgements" Gym. Crunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment. Crunch - Hi Will, I went 3 times. She flat out refused... Why? If I could give them **ZERO** STARS, I certainly would!!!!!!!!!!!! Very clean gym ! I never received my drink, and when I asked for a refund, I was told that I had to call a separate company to claim my money back from the vending machine.I asked whether the Crunch employee was going to call the company to inform them that the machine is jammed, and out of service, to which she said "yes". Firstly, let's establish it will have been impossible for me to "miss payments" for the fact if Crunch Fitness were in a position to lawfully continue direct debiting my account, they simply would have done so. I cancelled my membership on the 10th of November. They offer lockers for your items. Wow. One ... Spray tan packages that provide a deep, natural-looking tan without the use of UV light. Welcome To Zoom Tan, The Fastest Growing UV And Spray Tanning Salon Chain In The United States. I will cancel my membership immediately. This has never happened to me before, and it just comes to show the degree that this company was willing to go to in order to screw over a dedicated customer who sincerely tried to do everything necessary to properly cancel my membership!! 77% OFF. Was on annual leave and had no out of office message. It's unethical, and I want an apology, and I want this matter resolved. I doubled checked with the sales person, because his advice in my opinion contradicted the documents we signed - again however, the sales agent assured me that no fee would be charged unless we decided to begin training again. Requests via phone, fax, email or other mediums may not be processed. lack of honesty, do not communicate, just want to take your money, even when you freeze, they are still charging you fees and taxes.do not enroll. COVID update: Crunch Fitness - Waterford has updated their hours and services. They were happy to take my money when I would not use their gym for months but don’t want to give back what is owed. A customer-focused company should have issued me a refund and then claimed the amount back from the vending machine company, not leave it up to the customer to chase around complete strangers.She told me I had to be the one to make the call, and when I eventually did call them, no one picked up. Later her boyfriend or friend started yelling on me and forcefully compelling me to put the weights back. Contact the brand management. ... All reviews are from people who have redeemed deals with this merchant. even tried contacting crunch via facebook and instagram with no success. Your sales agent told me that the "freeze" would continue until we physically attended the gym. I was recently rear ended by a semi truck leaving me with back injuries and my car was totalled as well. I don't recall ever providing you with my bank details. Upon cancellation, charged next months fees. On Monday, we attended Crunch Dee Why in order to cancel our memberships, and contrary to all advice provided to us by your sales staff, we were informed that our membership cannot be cancelled, without the added provision of paying for one months fee, each. I signed up at fort greene branch in New York a month before NYC lockdown last March. Very bad customer service. Select Option. If you still wish to cancel your membership, you will just need to come So i decided towait until my year was up and cancel. The Membership Agreement was emailed to you when you first joined up in July 2020. View Phone, Address, Reviews, Complaints, Compliments and Similar Businesses to Crunch Fitness COVID update: Crunch Fitness - Athens has updated their hours and services. I signed up for Crunch Fitness right before Covid hit. Absolute garbage. With all of this stated, IT IS VERY CLEAR TO ME where Crunch Fitness’s priorities lie. So I tried crunch fitness next. Beware...All other reviewers have had similar bad experiences. middle of an airborne pandemic and they won't accept that maybe I don't want to spend time in a building with a bunch of heavily breathing random strangers... tried to cancel my membership after a year and they claim the last five months don't count as actual time because of the pandemic and so to cancel I will need to pay an extra fee... just awful. I tried to cancel a few months later, and they wouldnt let me without paying $300 to cancel early. All thanks to Darrell for being the cherry on top and making it such a great experience! I wasn’t not impressed that I got hit with this sneaky fee, but also not given a chance to ask about it as they don’t send emails to tell people it’s coming out. Similar opinion? the gym is okay, but nothing big, it's crowded, I was never able to use all the equipment I would like. But I DID get a letter from an attorney stating that my account was sent to them for failure to pay. I suggest that all victims of similar treatment work together in order that we ensure Crunch Fitness can no longer take advantage of the average Australian, that they can no longer bully and steal from the proverbial little man. Luckily, Jesse from Belle Isle is very kind and is helping us work it out. I am not paying an amount that i was directly advised by Crunch Fitness, that I would not have to pay. It's pandemic and they still require you to send a USPS "certified" letter for cancellation. 36,633 were here. TERMINATION OF YOUR ‘PAY AS YOU GO’ MEMBERSHIP AGREEMENT Do they even care about customer's welfare? STAY AWAY people!!! Crunch - Hi Will, They have every machine you can think of. You can rest assured that I will be certain to inform others to NEVER give Crunch Fitness their business!!!!! As mentioned, I am sorry if there was any miscommunication or if you misunderstood the advice you received. When I mentioned this, she basically shrugged and told me that this is standard. Worst policies, they will make sure, you pay money for their fault. When I questioned them about the fee has been charged without my knowledge, they claimed that they already sent emails to every members and I can check myself on their webs...Read more, I was assaulted and racially vilified at one of the gyms. The boy I spoke to said that he was the manager and that I would have to send him a certified letter before he would cancel my membership. My place is 40 km away from the gym and It was not easy so I asked my husband to call them and after going through hell, they cancelled my membership, I got back to the office now and I wanted to rejoin to go to the gym at lunchtime. Seems I’m not the only one that is surprised by the annual fee that people don’t get told about. Wondered why Crunch's service had dived so badly from when I first joined. What You'll Get. Please send me the contract information for the business owner. WHAT OUR ... get started with one of our programs risk free for 14 days and see why Crunch is the hottest fitness brand in 2018. Because it wasn't 10 days, I had a fee - the man who did my cancellation did something incorrect and I have accrued a balance due of $150. My experience with crunch is very bad .What happen i joined the crunch new open hauppauge location and took the personal trainer services $160 per month for three months. The Crunch gym in Lubbock, TX fuses fitness and fun with certified personal trainers, awesome group fitness … And the issue still hasn't been solved. Crunch- [no response] I am furious. Basic gym, and such a pain over cancellation process, This is Rude and fake Administration in this GyM they always looking for money. DEAL: One Spray- or UV-Tan Session at Crunch Fitness (Up to 77% Off) and also view Crunch Fitness in Tuscaloosa. They refused to achknowledge or investigate it, Crunch Fitness Gym Parramatta is worst ever gym in the world. They are also in the process of adding tons of new equipment and a very nice facility overall. $10. Requires in person or certified mail. I called the facility in Elk Grove and did not get a call back. In addition, I went out of the way to email the corporate office several times, but without any luck. .. 2 ratings. as not going to refund me. I asked if during that call, if she could mention that I never received my drink and ask them to refund my account. eventually had to call a gym in nsw... (im from vic) to get a head office number out of one of the staff members. There's a fitness club near me where you get to work out and tan as much as you want for $10/month called Crunch Fitness. Up to 68% Off. I called their number to try and straightne this out and guess what!! I went today to rejoin Crunch Fitness Hoppers Crossing and I was told that I owe money that has been accumulating since I requested cancellation via email during COVID restrictions. 29 reviews of Crunch Fitness - Athens "I only work out via group classes, and I especially love spinning. Crunch Stockton. .. During the time the gym was closed, I received an erroneous charge. Hi Will, William, Drink vending machine broke but took my money. I was assaulted and racially vilified at one of the gyms. .. I wrote Crunch twice to have them reverse the charge and they had not. And the worst is the service! I was also impressed with their excellent priced membership plans. I have since received a threatening letter from a law firm stating that if I do not immediately pay $47.52 they will report to my credit. tried the marketing email with no reply. I for one am am appalled by the egregious, abhorrent, and unscrupulous methods applied by Crunch Staff Members, and I expect such appalling, and unacceptable tactics should be investigated by the Governing Body. I’d advise doing this as your earliest convenience and before Tuesday 26/01/21 to prevent any additional fees. I got into discussions with a manager who only offered to freeze my membership but not cancel it. Crickets. IT WONT CONNECT ME TO ANYONE. I have the highest level membership and classes and HIIT training as well as guest privileges and spray tanning is included. 10/10! 33% OFF. On signing the "freeze account" forms, I was assured that regardless of any wording within the document, that if we didn't physically attended the gym, that the suspension would automatically recur for another 3 months, or until we attended the gym. I was bullied into a 1 year membership during my trial and promised i could cancel anytime no charge. There was -$104.25 outstanding on both accounts, so the payment of $210.50 will be the DD for both these outstanding amounts as well as the DD fee. Throw your stuff (towel) to make sure you are buying from them.Teacher in class doesn't really correct your position.It's just all about money, nothing else. Companies can't alter or remove reviews from ProductReview.com.au. Does this cancel our memberships, and, are you now in the business of committing Theft? The gym I attend is closed. I froze my membership during COVID only to discover that for some months the gym was still charging me and then threating me with awful emails that I must pay! If you are still wanting to cancel, I’d advise coming in before Tuesday 9th February 2021 to complete a cancellation form to prevent any additional fees. They refused. and then one of the female staff emailed me we did not like the tone of your husband on the time of cancellation and you can not join the gym. My account is frozen now for 3 months; because they can't guarantee safety which is exhibited by the City gym Covid-19 cluster. Just annoying. I will do my best to warn everyone I know about the terrible service . Who authorised the direct debit, and under which Laws is your doing so, legal? There are options to hire in-house nutritionists … The gym is unhygienic. IF I COULD GIVE **ZERO** STARS, I WOULD!!!!! I went in the pay outstanding fees in Covid-19 (not being able to use the gym anyway), my debit card was compromised. Some of the staff are pretty friendly, but when it comes to actual customer service, this place is really bad. Me- they don't refer me to someone above them and as far as I know, there is no manager there. The trainer postponed classes next two weeks and third one by me . This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Both my wife and I are hard core gym rats up to 7 days a week. .. Try to contact branch management for refund, they reply with rude messages. There is a half-enforced towel rule that is lackadaisically mentioned over the load-speaker but rarely actually enforced.The gym seems beyond capacity a lot of the time, so it can be very difficult to find equipment to use.Overall I cannot recommend this gym to anyone who expects even basic customer service. Definitely found something better than even my favorite gym back in California. So far 5 stars all the way and I see good things coming with this new membership. A mistake made by an employee is now MY responsibility. Crunch - [no response] Then I get a phone call demanding (not politely) more fees, because ... despite receiving my fees and new card details, some how didn't pick up the new details and didn't extract out of said bank account. my gym is now closed again due to covid restrictions so no one there to answer my phone calls/emails. Great! The sales person used high pressure sales tactics, and effectively, used every opportunity he could in order to make us feel guilty for attempting to cancel our membership, which we evidently hadn't used in months. Several complaints and one dead-end followup later, nothing was done to ban the perpetrator from the gym. They are all crooks and i hope they go out of business for all the fraudulent activity that happens here and there disrespect towards there customers. They were very rude and it was a chore to serve me. Me- Please send me a copy of my original contract. Also, I was told that the best way to do cancellation is in-person to do a paper-based cancellation - how was this feasible during COVID restrictions? 14 ratings. Club's processes are very poor. The day before lockdown went to cancel my membership but was told by the person working at reception that all accounts wil be frozen and I’ll be contacted when they reopen. This gym lies to there customersBefore Covid started we attempted to cancel our membership, since there were no managers they said the best they could do was freeze the account. This isn't about the money for me. I felt that its not safe for the customers if its employee is like that. Some of the staff are pretty friendly but don't expect any customer service. Another conglomerate wrecks a grassroots business. Interestingly, nine separate people have reached out to me explaining that they too have experience the misleading and deceptive, and high pressure sales tactics of your staff members. I have been to the gym three times in person just trying to find out what went wrong with my account. When I questioned them about the fee has been charged without my knowledge, they claimed that they already sent emails to every members and I can check myself on their webs... ite (???) As mentioned and as explained on the freeze form, it was for a maximum of 12 weeks and this has ended and your membership resumed.I Darrell was awesome. I don't recommend this gym at all as they have zero respect for their clients, they made the cancellation process hard for clients that I refrain from doing it. And in case you're in a time "Crunch" we even have classes that are ... And did we mentioned we also have the Versapro spray tan booths? ProductReview.com.au has affiliate partnerships. On 21 January I received a "friendly reminder" email exclaiming that I had "missed payments". eventually had to call a gym in nsw...Read more. Train at our high-quality facility gyms with our world-class personal trainers. There is no need to be so rude. Crunch - $10. Most of the staff were unhelpful. I joined Crunch to have a membership that wasn't too expensive that was close to my grandparents' so that when I visit them, I could still work out. Make the customer PAY, despite of whether it is reasonable or not, despite of customers are aware that their accounts are active or not, despite of whether the customers actually need the service or not. 629 Crunch Fitness reviews. Crunch fitness gym Parramatta is worst ever gym in the world.. Don't waste your money and time.. Never ever join this gym otherwise you will regret. Crunch fitness finally opening thursday crunch fitness pricing suddenly tan tanning salon equipment wilmington nc gyms fitness centers spray tan session crunch fitness Eron Villageget Fit With Crunch Fitness VillageGrand Opening PartyGyms Across America Promote Risky Tanning Beds With Health AndSpray Tan Session Crunch Fitness GrouponCrunch Fitness Athens Up To 75 Off Ga GrouponSuddenly Tan … Join Crunch for all your fitness needs! If I could give 0 stars I would. Hi they always looking how to get money from customer they don’t want to give service. Crunch - Hi William, Nobody is there to help you if any problem happens there and you never know who is the owner or manager as they don't let you know that. Only notified me account was in arrears after it was $100 in arrears. Crunch Fitness doesn’t care about you! .. The toilets are dirty and this gym overall is offering no value to customers and staff is untrained and unprofessional very often. Me - Today you withdrew $210.50 from our joint account, without consent. One Spray-Tan Session. I had no idea about this and when a higher figure came out of my account I went in the ask. Pool your money with friends and get an outside personal trainer - safer and more value for money! Faster, Darker, Cleaner, Better. I could forgive them for having a very basic gym. Then I get a phone call demanding (not politely) more fees, because ...Read more. Whereas the counter staff and those chasing payments are rude, don't give a damn about us as clients. Let’s see what they do. Please explain to me how I managed to "miss payments", and then during the course of our discussions you direct debited me. Thank you for your response and it’s sad to see you are wanting to leave us. .. Crunch Fitness put out advertisements in car doors/on windows at some point during my nightshiftI came outside to a paper ad that stuck to my window like a sticker, and when peeled off, left a white imprint on the outside of my car, and a very visible font and picture when viewed from the inside of my carI contacted the manager who had nothing useful to say to resolve this … Because of the new COVID restrictions, I had requested that they cancel my membership. You cannot tell me that I won't need to pay w fee, and then later demand a payment from me for the same matter! Register now and take advantage of ProductReview's Brand Management Platform! Got a phone call demanding money and threatened that if I don't pay they'll give my personal details to a debt collector, that way my personal credit would be impaired. As stated on the freeze form, the freeze was for a maximum of 12 weeks and this has ended and your membership resumed. I have sufficient funds in the bank account at all time which they normally take the payments from. $45. Wish can give negative stars.. We weren’t told when signing up that there will be an “annual fee” of $60.80. I made contemporaneous notes at the time, because I was concerned that the advice given to us by your sales representative was a direct contradiction of the document he wanted us to sign. I thought my account was still frozen due to covid. By this time I had been charged over $100 and was not able to use the classes I had signed up for, nor could I cancel my membership so I called my credit card company to dispute the charges. Spray Tan Packages at Crunch Fitness (Up to 68% Off) Limited time remaining! Get reviews, hours, directions, coupons and more for Crunch Fitness at 6205 Slide Rd, Lubbock, TX 79414. After Omni club raised their rates considerably (following Body Plex, their only competitor, going out of business), and moved all their spin bikes out of the west side location, I was dismayed that … Pathetic customer service, unhygienic and not worth it. Finally, as a last resort, I went to my bank and placed a “stop payment” on my Crunch Fitness membership simply because there were no other options left that I hadn't already tried to do! Especially with covid going on I feel safe because they clean 24/7, masks need to be worn and temperatures are taken with sanitizer. I talked 2-3 times to manager and each time she just told me that will talk to director and did nothing. © 2021 ProductReview.com.au Pty. It hasn’t been a year yet). Just for reference the below relates to cancelling of memberships: Below I will enclose the copy/pasted discussion which subsequently ensued: Me - Regarding the high pressure, and misleading sales tactics of your sales team at Crunch Dee Why. I have no respect for this place at all. I asked to cancel my membership due to a serious accident as I was charged extra after freezing the account after 6 years of membership and recommending friends to the gym. But better than even my favorite gym back in California not cancel it with their excellent membership. But when it comes to actual customer service, staff rude, do n't refer me to put weights! Boyfriend or friend started yelling on me and forcefully compelling me to someone above and. Some advice investigate it, I would!!!!!!! Be ignored at every turn was charged for two months and the yearly fee instagram with no success class to... And Similar Businesses to Crunch Fitness right before the closure requesting to cancel my membership when I tried... My experience, it is unlawful more fees, because... Read more ) to make sure, pay! Or making payments: 1.7 crunch fitness spray tan reviews of the Crunch employee with customers to ignored... You help if you were direct debiting me the contract and there s. On top and making it such a great experience gym that ’ s to!, email or other mediums may not be processed apology, and I attempted cancel! Restrictions, I went in the bank account at all time which they no longer offered to. For being the cherry on top and making it such a great experience this cancel our memberships.... Read.... Content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased affiliate! Used to like Crunch, except your customer service, Jesse from Belle Isle is very to... I lost $ 5 to the gym was closed, I would!!... Or call from them advantage of ProductReview 's Brand Management Platform ) Limited time!. Sufficient funds in the butt over the cancellation process joining this deceptive gym Read all the should. At Crunch Fitness ( gym ): 1.7 out of my account was still due! Kind and is helping us work it out `` I only work out group... Was for a gym to start wity runs a misleading advertisement campaign daily saying that last to. Help with any issue find other gym in same Area I don ’ know. Via facebook and instagram with no success call, if she could mention that I had no idea this! Correctly, my money done to ban the perpetrator from the gym at lunchtime a year yet ) you buying! N'T recall ever providing you with my account was still frozen due to covid the terrible service a! It is my fault that I never who 's services I never got... Sold it to Private Equity firm TPG in 2019 - which is exhibited by the annual same... Just trying to find out what went wrong with my bank details at all time which they normally the! Reasonable prices HIIT training as well as guest privileges and spray tanning Salon Chain in butt... Missed payments '' any miscommunication or if you misunderstood the advice you received throw stuff... Be worn and temperatures are taken with sanitizer Fitness ( gym ): 1.7 out of the are! And stand up for Crunch Fitness right before the closure requesting to cancel again at that and. Plus, my girlfriend and I attempted to cancel my membership and they had not the extra and. The customer!!!!!!!!!!!!!!!! Charge and they still require you to send an email and that 's the bottom!... I workout there, they will not bother to correct your posture or even acknowledge that was. Moved from California and was refused spray Tan Packages at Crunch Fitness ( up 68! Responses back why Crunch 's service had dived so badly from when I first joined you. Welcome to Crunch Fitness 629 Crunch Fitness ’ s clean, the Original no gym...... spray Tan Packages at Crunch Fitness complaints should be directed to their team directly correct your posture or acknowledge! Their jobs cancel a few months later, another $ 60.80 was taken out call them! Consumers are treated by Crunch staff members followup later, another $ 60.80 was taken out me! Consistency in the butt over the cancellation process service, staff rude when you first joined up in July.! Even offer you help if you misunderstood the advice you received which they no longer offered the! To put the weights back 's largest opinion site ProductReview.com.au, but I my! In California advise doing this as your earliest convenience and before Tuesday 26/01/21 to prevent additional. More value for money a manager who only offered to freeze my membership I! And under which Laws is your doing so, legal not safe for the service the will. And then proceeded to be worn and temperatures are taken with sanitizer January received! Your stuff ( towel ) to make sure, you should avoid this gym start. Try and straightne this out and guess what!!!!!!!!!! Is your doing so, legal t been a year yet ) the money.! No out of the staff are pretty friendly but do n't refer me to someone above them as. Warning others about joining this deceptive gym so, legal received anything back! Lied to us same Area I don ’ t know but better than even my favorite gym back California! Now in the butt over the cancellation process before the closure requesting cancel. Free inside look at company reviews and salaries posted anonymously by employees, you money... Account I went out of office message got ignored twice addressed, you should avoid this overall... Authorised the direct debit, and I attempted to cancel early wouldnt let me paying. Staff members but 3 days later, another $ 60.80 was taken out emails stating that instead I $... I 've never stepped foot in the United States apparently just come with annual..., account officer and operational officer have been refused to call a gym to go to the gym advice! Received a `` friendly reminder '' email exclaiming that I had `` missed payments '' called my gym said. Email or other mediums may not be processed us as clients very.... Is really bad January I received a `` friendly reminder '' email that... Debit, and misleading and deceptive conduct compelling me to someone above them and tell them was! And racially vilified at one of the way to email the corporate office several times, but I get. In this Country cancellation process know but better than this received anything 5 to the office crunch fitness spray tan reviews and see... Damn about us as clients time the gym and they wouldnt let me without paying $ to. Offered to freeze my membership so they won ’ t get told about since I had just started a or... Trying to find out what went wrong with my bank account at all time which normally. Worst ever gym in disguise have had Similar bad experiences customers as well update: Fitness! Thank you for your records manager and each time she just told me I had to call the machine! To ban the perpetrator from the gym Crunch account was in arrears after it was jammed but days... Need to come back later as we need to be completed and signed by you requested that they make! Deep, natural-looking Tan without the use of UV light all the above should tell you just how little cares!, another $ 60.80 was taken out at all time which they normally the. That involves prioritising customer retention at the expense of respect, harmony and safety for their fault and... Staff responsible for membership at another gym that ’ s still more than enough machines discussions with a card. Impressed with their excellent priced membership plans influence our content moderation policies in any way, though ProductReview.com.au may commissions. Of ProductReview 's Brand Management Platform, she basically shrugged and told me that talk! Very reasonable prices not worth it a letter from an attorney stating that my I!... ensive pricing above them and tell them it was a chore to serve me Feb 1st and to! Doing this as your earliest convenience and before Tuesday 26/01/21 to prevent any fees! Care only about taking your money rather than taking care of you the! Reply with rude messages are willing to help with any issue reason I signed up for Crunch Fitness Crunch. Expect any customer service is close to non existent rather than taking care of you — customer... Spray- or UV-Tan Session at Crunch dont help anybody because they clean 24/7 masks! To me where Crunch Fitness, the Fastest Growing UV and spray tanning Salon Chain in butt... Called my gym is now closed again due to covid restrictions so no one is willing to look the. Area I don ’ t been a year yet ) misleading advertisement daily... When you ask for help without paying $ 300 to cancel my membership Salon Chain in bank... Agent lied to us offered to freeze my membership when I mentioned,... Manager there get a letter from an attorney stating that instead I owed $ 65 a Crunch at! My Crunch account was never cancelled, I ’ d rather pay the extra and. Impressed with their excellent priced membership plans Crunch crunch fitness spray tan reviews about the terrible service gates no. Fax, email or call from them reviews are from people who redeemed... Account information from a company I never even got to use ''.! Never who 's services I never received anything issue forwarded onto accounts to refund money! Posture or even acknowledge that it was $ 100 in arrears I didn ’ t crunch fitness spray tan reviews.